At a Glance
- Tasks: Manage ocean freight import shipments and ensure smooth delivery processes.
- Company: Join Simarco International, an award-winning logistics provider with a focus on innovation.
- Benefits: Competitive salary, 25 days leave, pension scheme, and discounts at top retailers.
- Other info: Supportive environment with continuous learning and mental health initiatives.
- Why this job: Be part of a dynamic team that values your expertise and offers career growth.
- Qualifications: 5 years in ocean freight imports and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Ipswich / Felixstowe area
Salary: Competitive
Hours: 09:00 to 17:30 (to be included in early start Rota 08:00 to 16:30) Monday to Friday
Simarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients.
Are you an experienced Ocean Freight Import Coordinator ready for your next challenge? Join Simarco International, an award-winning and growing freight forwarder, where you'll play a pivotal role in managing Far East import shipments into the UK. We're looking for a driven and customer-focused sea freight professional who thrives in a fast-paced environment, enjoys building strong client relationships, and takes pride in delivering exceptional service. If you're passionate about operational excellence and want to be part of a business that values expertise, innovation and career development, we'd love to hear from you.
Here at Simarco, we believe that people are the heart of our business. It is their professionalism, dedication and experience that continues to be at the core of our success!
The Simarco Culture and values:
- Communication
- Innovation
- Accountability
- Integrity
Key Skills and Qualifications to succeed in this role:
- Minimum 5 years' experience within ocean freight imports or a similar freight forwarding role.
- Strong knowledge of Far East import shipping services into the UK.
- Experience handling both FCL and LCL shipments.
- Solid understanding of UK customs procedures, import arrival processes, and compliance requirements.
- Experience managing Port Health, HMRC, and related import compliance activities.
- Knowledge of shipping documentation including Bills of Lading, commercial invoices, packing lists, delivery orders, and certificates of origin.
- Good understanding of Incoterms and their practical application.
- Knowledge of shipping lines, vessel schedules, and transit times from the Far East.
- Strong commercial awareness, including understanding file profitability and gross margins.
- Excellent organisational skills and attention to detail.
- Strong communication and relationship-building skills.
- Proficiency in Microsoft Office, particularly Excel.
- Experience using Azyra FMS/ERP systems.
- Freight Forwarding, Logistics, or Supply Chain qualification.
- Has the drive to go the extra mile for customers and colleagues.
- Thrives in a fast-paced freight forwarding environment.
Key duties & Responsibilities:
- Manage ocean freight import shipments from booking through to final delivery.
- Handle both FCL and LCL/consolidation shipments, including direct shipping line and co-loader movements.
- Liaise with shipping lines, overseas agents, hauliers, warehouses, customs teams, and customers to ensure smooth shipment progression.
- Monitor vessel arrivals, transit milestones, and delivery schedules, proactively managing delays and communicating updates to customers.
- Deliver outstanding customer service while maintaining commercially competitive transport solutions.
- Build and maintain strong customer relationships to support business growth and customer retention.
- Ensure accurate operational, financial, and tracking data is maintained within internal systems.
- Work closely with customs clearance and transport teams to ensure compliant cargo processing and delivery.
- Resolve operational queries, invoicing issues, claims, and service concerns professionally and efficiently.
- Support departmental KPI achievement relating to service quality, profitability, and customer satisfaction.
We can offer you:
- A highly competitive salary
- 25 days annual leave, plus 8 bank holidays
- Company Pension Scheme
- Discount platform including top high street retailers
- Full training and support
- Cycle to work & Tusker car scheme
- Regular engagement initiative including treat days!
- Learning Management System for continuous learning
- Mental health forum in place to support with well being
- Simarco Stars recognition & rewards
You'll be joining a respected and growing logistics business where teamwork, professionalism, and continuous improvement are valued. You'll have the opportunity to contribute to our ongoing growth while developing your own career within a supportive and dynamic environment.
If you have the experience, drive, and customer focus we're looking for, we'd love to hear from you.
Simarco International is committed to fostering a diverse, inclusive, and a respectful working environment. We welcome applications from individuals of all backgrounds, and we value the unique perspectives that a diverse workforce brings. We are driven by our core values of Integrity, Communication, Accountability, and Innovation, which influence how we work, collaborate, and grow as a business.
Ocean Freight Import Coordinator in Ipswich employer: Simarco International Limited
Simarco International is an award-winning logistics provider located in the Ipswich/Felixstowe area, offering a dynamic work environment that prioritises teamwork, professionalism, and continuous improvement. Employees benefit from a competitive salary, generous annual leave, and a supportive culture that encourages personal and professional growth through ongoing training and recognition initiatives. Join us to be part of a company that values innovation and customer focus while fostering a diverse and inclusive workplace.
Contact Details:
Simarco International Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ocean Freight Import Coordinator in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and freight forwarding industry. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Simarco and understanding their values. Be ready to discuss how your experience aligns with their focus on customer service and operational excellence. Show them you’re not just another candidate, but someone who truly gets what they do!
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience with ocean freight imports and how you can contribute to Simarco’s success. Keep it concise and engaging – think of it as your personal elevator pitch!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Simarco team. Let’s get you that dream job!
We think you need these skills to ace Ocean Freight Import Coordinator in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Ocean Freight Import Coordinator role. Highlight your experience with FCL and LCL shipments, as well as your knowledge of UK customs procedures. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for logistics and customer service. Tell us why you're excited about joining Simarco and how you can contribute to our team. Keep it engaging and personal!
Showcase Relevant Experience:When filling out your application, be sure to highlight your relevant experience in ocean freight imports. Mention specific achievements or challenges you've overcome in previous roles that demonstrate your ability to thrive in a fast-paced environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on being part of the Simarco family!
How to prepare for a job interview at Simarco International Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of ocean freight imports, especially regarding Far East shipping services. Be ready to discuss FCL and LCL shipments, as well as UK customs procedures. This will show that you're not just familiar with the role but genuinely passionate about it.
✨Showcase Your Communication Skills
Since building strong client relationships is key in this role, prepare examples of how you've successfully communicated with clients or resolved issues in the past. Highlight your ability to keep everyone in the loop during shipment processes, as this is crucial for maintaining customer satisfaction.
✨Demonstrate Organisational Skills
Be prepared to talk about how you manage multiple shipments and deadlines. Share specific strategies or tools you use to stay organised, especially when dealing with complex logistics. This will help illustrate your attention to detail and ability to thrive in a fast-paced environment.
✨Align with Company Values
Familiarise yourself with Simarco's core values: Integrity, Communication, Accountability, and Innovation. Think of examples from your experience that align with these values, and be ready to discuss how you can contribute to their culture. This shows that you’re not just looking for a job, but a place where you can grow and make a difference.
