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- Tasks: Manage customer accounts and ensure timely collection of outstanding debts.
- Company: Join Simarco, an award-winning international logistics provider.
- Benefits: Competitive salary, 25 days leave, pension scheme, and discounts.
- Why this job: Be part of a dynamic team and make a real impact on cashflow.
- Qualifications: Experience in credit control and strong communication skills required.
- Other info: Great training and career development opportunities in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Location: Witham, Essex
Salary: Competitive
Hours: Monday to Friday / 9am to 5.30pm
Simarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients.
We are seeking an experienced and proactive Credit Controller to join our Finance team. This is a key role responsible for managing a portfolio of customer accounts, controlling credit risk, and ensuring the timely collection of outstanding debt to support healthy cashflow across the business.
You will manage both new and existing customer accounts, carry out credit checks, oversee VAT and duty-related debts, and work closely with sales, operations and finance teams to resolve queries and disputes efficiently and professionally.
Here at Simarco, we believe that people are the heart of our business. It is their professionalism, dedication and experience that continues to be at the core of our success!
The Simarco Culture and values:
- Communication
- Innovation
- Accountability
- Integrity
We can offer you:
- A highly competitive salary
- 25 days annual leave, plus 8 bank holidays
- Company Pension Scheme
- Discount platform including top high street retailers
- Full training and support
- Cycle to work & Tusker car scheme
- Regular engagement initiatives
- Learning Management System for continuous learning
- Mental health forum in place to support well-being
- Simarco Stars recognition & rewards
Key Skills and Qualifications to succeed in this role:
- Proven credit control skills, including experience managing a portfolio of customer accounts and collecting outstanding debt
- Previous experience in a Credit Controller or Accounts Receivable role
- Demonstrable experience reducing aged debt and improving cashflow
- Solid understanding of accounts receivable processes, including invoicing, credit notes, VAT principles and payment terms
- Strong communication and negotiation skills, with the ability to manage disputes and customer escalations professionally
- Excellent organisational and time-management skills with high attention to detail and accuracy
- Strong interpersonal skills and the ability to work collaboratively with sales, operations and finance teams
- Ability to work independently, prioritise workload effectively and meet deadlines
- Ability to maintain financial controls in line with company policies and procedures
- Experience within a logistics or transport environment would be an advantage
- Confident user of Microsoft Word and Excel (entry level or above)
Key duties & Responsibilities:
- Manage a portfolio of customer accounts, ensuring outstanding debts are collected in line with agreed payment terms
- Carry out credit checks for new and existing customers using Creditsafe
- Set up and maintain customer accounts, credit limits and payment terms
- Proactively chase overdue invoices via telephone and email
- Issue monthly customer statements by email
- Manage disputed invoices and complex account queries through to resolution
- Liaise with internal departments, including Sales and Operations, to resolve issues and manage escalations
- Ensure all customer communications are accurately recorded in the in-house system
- Keep actions up to date and diarise follow-ups, including promises to pay and debt letters
- Review and monitor credit limits regularly and work to ensure debtor days remain below 60 and actively reduce aged debt
- Support the Financial Controller with general administrative and filing duties
Simarco takes pride in being a great place to work, offering excellent training and career development opportunities. Join our team apply today!
Simarco International is committed to fostering a diverse, inclusive, and respectful working environment. We welcome applications from individuals of all backgrounds, and we value the unique perspectives that a diverse workforce brings. We are driven by our core values of Integrity, Communication, Accountability, and Innovation, which influence how we work, collaborate, and grow as a business.
Credit Controller in Chelmsford employer: Simarco International Limited
Contact Detail:
Simarco International Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and logistics sectors. You never know who might have a lead on a Credit Controller role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your credit control knowledge. Be ready to discuss your experience with managing customer accounts and resolving disputes, as these are key skills for the role.
✨Tip Number 3
Show off your organisational skills! During interviews, highlight how you manage your workload and keep track of overdue invoices. This will demonstrate your ability to handle the responsibilities of a Credit Controller.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Simarco.
We think you need these skills to ace Credit Controller in Chelmsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your credit control skills and any relevant experience in managing customer accounts. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Simarco. Mention your understanding of accounts receivable processes and how your skills align with our values of integrity and communication.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! If you've reduced aged debt or improved cash flow in previous roles, let us know. Numbers speak volumes, so include any metrics that demonstrate your success.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Simarco International Limited
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of accounts receivable processes, invoicing, and VAT principles. Be ready to discuss how you've successfully managed customer accounts and reduced aged debt in your previous roles.
✨Showcase Your Communication Skills
Strong communication is key in this role. Prepare examples of how you've effectively resolved disputes or escalated issues with customers. Think about times when your negotiation skills made a difference in collecting outstanding debts.
✨Demonstrate Organisational Skills
This job requires excellent time management and attention to detail. Be prepared to talk about how you prioritise your workload and manage multiple accounts simultaneously. Share specific strategies you use to keep track of follow-ups and ensure timely collections.
✨Familiarise Yourself with the Company Culture
Simarco values integrity, communication, accountability, and innovation. Research the company and think about how your personal values align with theirs. Be ready to discuss how you can contribute to their culture and support their mission in the logistics sector.
