Import Administrator in Bury

Job Title: European Import Administrator

Location:Bury, Greater Manchester, BL8 3DX

Salary: Market Leading

Hours: Monday to Friday 37.5 hours per week

Simarco is an award-winning international logistics provider, driven by a deep understanding of the fast-paced nature of global trade. We specialise in delivering bespoke freight solutions across the UK, Europe, and worldwide, offering flexible, fully tailored services that are designed to meet the unique needs of our clients.

Due to continued growth, we are currently seeking a European Import Administrator to join our European Operations team. This is a key administrative role providing essential support to ensure the smooth and efficient running of our European import activities.

This position is well suited to an organised and detail-focused individual who thrives in a structured environment and enjoys working through daily operational tasks within a fast-paced logistics setting. From managing daily tasks to coordinating with clients, overseas agents, hauliers, and internal teams, youll be the go-to person ensuring every import runs smoothly, on time, and remains fully compliant.

Here at Simarco, we believe that people are the heart of our business.It is their professionalism, dedication and experience that continues to be at the core of our success!

The Simarco Culture and values

~ Communication ~ Innovation ~ Accountability ~ Integrity ~

Key Skills and Qualifications to succeed in this role:

Experience working in a customer service or administrative role (essential)

European planning experience within an import/export environment

Knowledge of import customs regulations and procedures, including T1/T2 documentation

Customer service experience within the freight forwarding industry (desirable)

Logistics experience and confidence liaising with European partners

Strong organisational skills with excellent attention to detail

Good written and verbal communication skills

GCSE English and Maths at pass grade (or equivalent)

Key duties & Responsibilities:

Arrange cargo collections across Europe and take cargo bookings from customers

Liaise with European partners and agencies, building strong service relationships

Check and verify commercial invoices

Liaise with customers, internal customs teams, warehouse teams and in-house transport

Quote for European import shipments and arrange domestic delivery notes for transport

Ensure effective internal communication between Customs, Transport and Warehouse teams

Accurately enter shipment details, charges and costs into the Transport Management System (TMS)

Prepare unloading lists for the warehouse and ensure customer service objectives are achieved

Maintain a full understanding of ISO and AEO systems

Apply hazardous goods knowledge where required

Resolve customer queries and complaints in a professional and timely manner

Respond to customer communications via email and telephone

We can offer you:

• We offer a highly competitive salary
• 25 days annual leave, plus 8 bank holidays
• Company Pension Scheme
• Discount platform including top high street retailers
• Full training and support
• Cycle to work & Tusker car scheme
• Regular engagement initiative including treat days!
• Learning Management System for continuous learning
• Mental health forum in place to support with well being
• Simarco Stars recognition & rewards

Apply today to join a company where your logistics knowledge and customer-focused approach will make a real impact within European import operations.

Simarco International is committed to fostering a diverse, inclusive, and a respectful working environment. We welcome applications from individuals of all backgrounds, and we value the unique perspectives that a diverse workforce brings. We are driven by our core values of Integrity, Communication, Accountability, and Innovation, which influence how we work, collaborate, and grow as a business.