At a Glance
- Tasks: Lead and grow key client partnerships while driving digital growth strategies.
- Company: Award-winning digital experience agency with a focus on innovation and collaboration.
- Benefits: Strong compensation, flexible schedules, unlimited PTO after 5 years, and regular team events.
- Other info: Join a fun, collaborative team that values career growth and creative freedom.
- Why this job: Make a real impact by helping clients achieve their digital goals in a dynamic environment.
- Qualifications: 5-8 years in account management or digital marketing, strong communication skills, and a client-first mindset.
The predicted salary is between 60000 - 75000 £ per year.
We’re looking for a strategic, relationship-driven Account Director to lead and grow some of SilverTech’s most important client partnerships. In this role, you’ll own the full client lifecycle for a portfolio of high-value accounts, acting as a trusted advisor while helping clients envision, plan, and execute long-term digital growth. You’ll work closely with client stakeholders and internal delivery teams to uncover opportunities, solve business challenges, and align SilverTech’s services to client goals. This is a highly visible role that blends strategy, client advocacy, and collaboration across sales, delivery, and leadership.
What You'll Do
- Manage a portfolio of 10 - 12 high-value client accounts
- Build strong, trusted relationships with client stakeholders at all levels
- Lead Quarterly Business Reviews (QBRs) to discuss goals, performance, risks, and future opportunities
- Develop and present strategic and tactical account plans that align client needs with SilverTech’s service offerings
- Partner with clients to define long-term, multi-year visions for platform growth and evolution
- Identify client pain points and opportunities, translating them into actionable solutions
- Collaborate with delivery teams to define project scope, goals, assumptions, and deliverables
- Coordinate estimates and proposals with internal teams and client stakeholders
- Partner with Sales and the VP of Client Services to position proposals, value, and execution priorities
- Serve as the client advocate internally to ensure work meets expectations for scope, timeline, and budget
- Manage and communicate scope documentation and statements of work
- Stay informed on industry trends, emerging technologies, and best practices relevant to client needs
- Maintain accurate reporting and account documentation using Salesforce and other internal tools
- Represent SilverTech with professionalism, responsiveness, and a strong client-first mindset
Benefits
- Strong compensation package
- Competitive health packages
- 401k + company match
- Flexible schedules
- Hybrid workweek
- Unlimited PTO after 5 years
- Your birthday off
- Regular learning & development opportunities
- Monthly company-provided lunches
- A fun, collaborative, and innovative team that actually likes working together
- Cutting-edge technology and creative freedom
- Regular crew events, outings, and more!
We believe in career growth and will help you get where you want to go.
What You Need to Succeed
- Bachelor’s degree preferred (marketing, information technology, or related field)
- 5–8 years of experience in digital marketing, technology, account management, consulting, or software-based environments
- Proven success managing a $3–5M book of business
- Experience working on large-scale, web-based or digital solutions
- Strong business analysis skills with the ability to define client requirements and success criteria
- Exceptional client service orientation with strong verbal and written communication skills
- Ability to collaborate effectively across cross-functional teams
- Experience communicating strategy and recommendations to senior stakeholders
- Prior consulting or business analysis experience is a plus
Working Location & Travel
This job operates in one of our three professional office environments and/or remote work location (Home office). Travel is required as necessary.
Who We Are
We are an award-winning digital experience agency, with offices in New Hampshire and Ohio that thrives on combining big ideas and creative tech to solve today’s most challenging business problems. Our advanced skillsets and extensive experience have been proven to be successful in helping businesses achieve aggressive growth.
Our Vision
To set the standard for digital excellence by building proactive, enduring partnerships that move clients forward with clarity and confidence.
Our Values
- Professional – “Deliver Excellence”: We act with integrity, honesty, and accountability, supporting one another and taking pride in delivering consistent, high-quality results for our clients.
- Passionate – “Explore Possibilities”: We stay curious and always look for ways to learn, grow, and innovate – solving complex problems with smart, practical solutions.
- Authentic – “Be True”: We show up as ourselves – genuine, approachable, and respectful – creating a space where everyone feels comfortable contributing.
- Connected – “Stronger Together”: We collaborate openly, value each other’s strengths, and believe our shared knowledge and teamwork make us better than we are alone.
- Autonomous – “Own the Outcome”: We trust each other to make thoughtful decisions that support our team’s success, creating space for people to use their strengths and personality while removing barriers and providing the tools needed to grow and thrive.
SilverTech, Inc. is an equal opportunity employer.
Account Director in Bedford employer: SilverTech
SilverTech is an exceptional employer that fosters a collaborative and innovative work culture, offering a strong compensation package, competitive health benefits, and unlimited PTO after five years. With a commitment to employee growth, the company provides regular learning opportunities and encourages autonomy, allowing team members to thrive while working on cutting-edge technology in a supportive environment. Located in New Hampshire and Ohio, SilverTech values strong client relationships and empowers its employees to make impactful contributions to digital growth strategies.
StudySmarter Expert Advice🤫
We think this is how you could land Account Director in Bedford
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for SilverTech and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like SilverTech are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with SilverTech on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at SilverTech. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Account Director in Bedford
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit SilverTech. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of SilverTech:Show us that you’ve done your homework! In your application, briefly mention what you admire about SilverTech’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at SilverTech
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at SilverTech will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At SilverTech, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
