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- Tasks: Lead daily restaurant operations, ensuring top-notch service and quality.
- Company: Join Escapade Silverstone, a unique motorsport hospitality destination.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Why this job: Be part of an exciting team that merges motorsport passion with exceptional dining experiences.
- Qualifications: Previous management experience in a 4 or 5-star setting is essential.
- Other info: A Personal Alcohol Licence is preferred; background checks will be conducted.
The predicted salary is between 36000 - 60000 £ per year.
Restaurant Manager
Application Deadline: 19 September 2025
Department: Escapade Gallery – Restaurant Bar
Employment Type: Permanent – Full Time
Location: Silverstone
Description
Our grill-driven restaurant will offer a range of international dishes with British soul, delivering all-day dining and providing a social hub at the heart of Escapade. The Restaurant Manager is responsible for overseeing daily operations, to drive revenue and keep high standards and product quality.
They must maintain a positive and motivating work environment while upholding the restaurant\’s standards, policies, and procedures. They will be responsible for developing a team to deliver exceptional service and experiences to all our guests.
Key Relationships
- Residence Owners
- Escapade Silverstone Guests
- Escapade Silverstone Management and Staff
- Silverstone Senior Management Team
Key Responsibilities
- Customer Service: To create and implement a best-in-class and award-winning guest experience.
- Build strong relationships with guests, ensuring their needs are met and preferences are remembered for future visits. Foster a friendly and inviting atmosphere to create a positive guest experience.
- Staff Management: Hire, train, schedule and supervise bartenders, waiters and support staff.
- Provide ongoing training to ensure staff is knowledgeable about food and beverage offerings/menu items, and customer service best practices.
- Quality Control: Ensure food and drinks are prepared and presented according to established standards and recipes. Maintain cleanliness and organization of the restaurant area to meet health and safety regulations. Monitor the overall ambience of the restaurant to ensure it aligns with the establishment\’s branding and atmosphere.
- Upselling and Promotions: Enhance revenue generation through upselling, cross-selling and achieving add-on sales.
- Problem-Solving: Handle unexpected situations and challenges that may arise during a guest\’s visit. Offer suitable solutions and assistance to ensure guest satisfaction.
- Communication and Coordination: Liaise with various hotel departments to ensure smooth operations and seamless guest experiences.
We are driven by our vision, we live by our brand pillars, and we’re motivated to achieve industry leading and award-winning results.
Our vision – We will be famed as the most exciting, authentic, and intelligently created motorsport hospitality destination in the world.
Our brand pillars – We’re the Ultimate Hosts who share our guests’ passions, we’re switched on to their needs, we make their stays effortless, they get our finest performance every time.
We’re the Complete Connoisseur inspired by innovation, champions of excellence, we take pride in our presentation and our guests appreciate our constant quality.
We’re the Silverstone Standard, part of the Silverstone family, performance is in our blood, we embody the brand values and guests know they’re in safe hands.
Performance will be checked against the following:
• Guest and Owner Reputation
The Escapade experience is conveyed by our team of Ultimate Hosts. You will be part of the team who shares common interests with our owners and guests, and we aren’t afraid to pursue our own
passions.
When guests stay with us, we want them to be able to focus on what they enjoy – and our hosts must ensure each guest’s stay is as effortless as possible.
You will use your experience to generate and protect revenues, to implement procedures and controls to monitor costs and will be able to deliver a P&L which is on budget.
Detailed objectives will be set through the Personal Development Review (PDR) process.
Skills, Knowledge and Expertise
- Previous experience in a supervisory or management role within a 4-star or 5-star hotel is mandatory
- Superb knowledge of quality food & drink, up to date with current trends
- Hands-on approach with a passion for service and the highest attention to detail
- A strong, yet positive guest service style
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Proactive and good at problem-solving, with the ability to manage staff ratios and deliver consistent standards
- Strong interpersonal skills
- Financial acumen and the ability to manage budgets
- A Personal Alcohol Licence is preferable
- A good command of the English language. Additional languages are advantageous
- Has an immaculate level of personal grooming, exudes style and sophistication
- Competent in using IT systems (Point-of-sale) and software including Microsoft Office
- Full clean UK driving licence
Silverstone is committed to safeguarding and promoting the welfare of children and adults at risk and expects all team members and volunteers to share this commitment. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing.
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Restaurant Manager employer: Silverstone
Contact Detail:
Silverstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Familiarise yourself with the motorsport culture and the specific offerings of Escapade Silverstone. Understanding the unique blend of hospitality and motorsport will help you connect with the team and demonstrate your passion during interviews.
✨Tip Number 2
Network with current or former employees of Escapade Silverstone. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your previous management experiences in detail, especially in high-pressure environments. Highlight specific examples where you successfully improved guest experiences or managed a team effectively.
✨Tip Number 4
Showcase your knowledge of current food and beverage trends during your interactions with us. This demonstrates your commitment to quality and innovation, aligning with our brand pillars and vision.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management, particularly in a 4-star or 5-star environment. Emphasise your leadership skills and any specific achievements that demonstrate your ability to drive revenue and maintain high standards.
Craft a Compelling Cover Letter: In your cover letter, express your passion for motorsport and hospitality. Discuss how your previous experiences align with the responsibilities of the Restaurant Manager role, such as creating exceptional guest experiences and managing staff effectively.
Showcase Your Problem-Solving Skills: Provide examples in your application of how you've successfully handled unexpected challenges in a restaurant setting. This will demonstrate your proactive approach and ability to maintain guest satisfaction under pressure.
Highlight Financial Acumen: Mention any experience you have with managing budgets and financial performance in your application. This is crucial for the role, so be sure to include specific examples of how you've contributed to revenue generation and cost control in previous positions.
How to prepare for a job interview at Silverstone
✨Know the Brand
Familiarise yourself with Escapade Silverstone's vision and brand pillars. Understanding their commitment to motorsport hospitality will help you align your answers with their values during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in previous roles. Highlight your ability to train, motivate, and develop staff, as this is crucial for the Restaurant Manager position.
✨Demonstrate Customer Service Excellence
Be ready to discuss your approach to creating exceptional guest experiences. Share specific instances where you've gone above and beyond to meet customer needs, as this aligns with their goal of providing a best-in-class experience.
✨Prepare for Problem-Solving Scenarios
Think of potential challenges that could arise in a restaurant setting and how you would handle them. Being proactive and demonstrating your problem-solving skills will show that you're equipped to manage unexpected situations effectively.
