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- Tasks: Manage client relationships and deliver exceptional hospitality experiences at major events.
- Company: Join Silverstone, a leading venue for motorsport and entertainment events.
- Benefits: Enjoy a full-time role with opportunities for growth and collaboration in a dynamic environment.
- Why this job: Be part of a vibrant team, shaping unforgettable experiences for high-profile clients.
- Qualifications: 3-5 years in account management or hospitality; strong sales and negotiation skills required.
- Other info: Background checks will be conducted; apply by 8 August 2025.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Hospitality Agency Account Manager role at Silverstone.
Application Deadline: 8 August 2025
Department: Sales
Location: Silverstone
The Hospitality Agency Account Manager at Silverstone is responsible for managing and nurturing relationships with high-value clients, ensuring the delivery of exceptional hospitality experiences at major motorsport and entertainment events. This role involves acting as the primary point of contact for key clients, developing tailored hospitality solutions, driving client retention, and ensuring satisfaction across Silverstone\’s hospitality offerings. The position requires a blend of account management, sales, and event coordination expertise.
Key Responsibilities include:
- Client Relationship Management: serve as the main point of contact, develop long-term relationships, and proactively gather client feedback.
- Sales and Account Growth: identify upselling opportunities, tailor bespoke packages, and meet revenue targets.
- Event Coordination: collaborate on event planning, provide on-site support, and ensure premium service delivery.
- Strategic Account Management: develop account plans, manage renewals, and report on performance.
- Internal Collaboration: coordinate with sales, marketing, operations, and support marketing initiatives to enhance client engagement.
Team and Performance Responsibilities:
- Create a proactive team environment and work towards revenue targets.
- Monitor performance against objectives set via PDR process.
Skills and Experience:
- Client-centric with excellent customer service skills.
- Strong negotiation and sales abilities.
- Experience in managing large-scale events, especially in hospitality or corporate settings.
- Ability to build trust with high-net-worth clients and senior executives.
- Problem-solving skills for high-pressure situations.
- Organizational skills with attention to detail.
- Minimum 3-5 years in a similar role; degree in Hospitality, Business, or relevant experience preferred.
Note: Silverstone is committed to safeguarding and will conduct background and DBS checks prior to employment.
Additional Information:
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Sales and Business Development
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Hospitality Agency Account Manager employer: Silverstone
Contact Detail:
Silverstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Agency Account Manager
✨Tip Number 1
Familiarise yourself with Silverstone's hospitality offerings and recent events. Understanding their unique selling points will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the hospitality and events industry, especially those who have experience with high-net-worth clients. Building connections can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships and driven sales growth in previous roles. Tailoring your experiences to align with the responsibilities of the Hospitality Agency Account Manager will make you stand out.
✨Tip Number 4
Stay updated on trends in the hospitality and events sector, particularly in motorsport. Being knowledgeable about current developments will allow you to speak confidently about how you can contribute to Silverstone's success.
We think you need these skills to ace Hospitality Agency Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Hospitality Agency Account Manager. Tailor your application to highlight relevant experience in client relationship management, sales, and event coordination.
Craft a Compelling CV: Your CV should clearly showcase your experience in hospitality and account management. Use specific examples that demonstrate your ability to manage high-value clients and deliver exceptional service.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your understanding of Silverstone's unique offerings. Highlight how your skills align with the job requirements and your enthusiasm for contributing to their team.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Silverstone
✨Know Your Clients
Before the interview, research Silverstone's key clients and their past events. Understanding their needs and preferences will help you demonstrate your ability to build strong relationships and tailor hospitality solutions.
✨Showcase Your Event Management Skills
Prepare examples of large-scale events you've managed in the past. Highlight your organisational skills and attention to detail, as these are crucial for ensuring premium service delivery at major events.
✨Demonstrate Sales Acumen
Be ready to discuss your experience with upselling and meeting revenue targets. Share specific strategies you've used to grow accounts and how you can apply them to Silverstone's hospitality offerings.
✨Prepare for Problem-Solving Scenarios
Think of high-pressure situations you've faced in previous roles and how you resolved them. This will showcase your problem-solving skills and ability to maintain client satisfaction under stress.
