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- Tasks: Assist in delivering amazing events and ensuring top-notch customer service.
- Company: Join the dynamic team at Silverstone, a hub for exciting corporate events.
- Benefits: Flexible hours, hands-on experience, and a chance to work in a vibrant environment.
- Other info: Great opportunity for growth and learning in the events industry.
- Why this job: Be part of unforgettable events and make every guest's experience memorable.
- Qualifications: Experience in hospitality is a plus, but passion and teamwork are key!
The predicted salary is between 10 - 12 £ per hour.
To assist the Catering Supervisor and Catering Event Supervisor of all on-site small, medium and large corporate events in accordance with the Duty or Senior Manager’s brief, company policies and procedures. Assist the Catering Event Supervisor in upholding procedures and site wide policies ensuring they are kept up to date with current practice and standards. To help ensure that at all times the job holder has full awareness of the company’s customer care goals, and they use best endeavours to ensure they are implemented through their own actions and attitude by entering into the team spirit, having a polite manner and anticipating visitor requirements. You will help grow the business through introducing new ideas and concepts.
Key Responsibilities
- Assist the Senior Supervisor, Supervisors and Duty Managers on all small, medium and large sized events.
- Responsible for documenting correctly all food safety and health and safety paperwork.
- Responsible for the set up and de rig of the event and equipment ensuring that the site and venue are returned to the venue in the same state it was handed over and complies with company standards.
- To support the Senior Supervisor, Supervisors and Duty Event Managers in the setup, delivery and de rig of small, medium and large-scale events.
- Accurately recording and communicating event information to the Supervisors.
- Responsible for ensuring all event set ups are completed to company standards in readiness for the event dates under the supervision of Management.
- To ensure that relevant Food Hygiene, Food Allergen and Safety Regulations and Licensing laws are always adhered to.
- Delivering first class customer service on every event.
- Assisting client/event attendees with any ad-hoc requests that may arise and understanding when to escalate to a supervisor if support is required.
- Actively working to ensure everyone that attends an event at Silverstone leaves having had a positive experience and wishing to return.
- Respond proactively to any unexpected changes in daily role and responsibility the event may require.
- Collating structured event debrief notes to be relayed back to Event Manager with regards to how the event has run and any improvements that can be made.
- Ensure that all food is served and presented in accordance with company standards.
- Operate till systems on events when required.
- To support where required in documenting correctly all food safety and health and safety paperwork.
Skills, Knowledge And Expertise
- Minimum of 1 years’ experience working within a Conference and Banqueting, Hospitality or Event environment (desirable but not essential).
- Experience within a small, medium to large scale corporate and/or venue environment (desirable).
- Knowledge of and qualifications relating to food handling, COSHH and HACCP is desirable.
- Have a hands-on approach.
- Ability to take ownership and problem solve, is proactive and self-motivated.
- Works well as a team player and uses own initiative.
- Passionate about customer care.
- First class ‘host’ skills and passionate about customer service.
- Excellent eye for detail, with strong organisational, time management skills.
Catering Assistant - Casual employer: Silverstone
Contact Detail:
Silverstone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant - Casual
✨Tip Number 1
Get to know the venue! Familiarise yourself with Silverstone and its catering setup. This will help you stand out during interviews, showing that you're genuinely interested in the role and ready to hit the ground running.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the company culture and what it takes to succeed as a Catering Assistant.
✨Tip Number 3
Show off your customer service skills! During interviews, share specific examples of how you've gone above and beyond for customers in past roles. This will demonstrate your passion for delivering first-class service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Catering Assistant - Casual
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering top-notch customer service. Share any experiences where you went above and beyond to ensure a great experience for guests, as this aligns perfectly with our goals at Silverstone.
Highlight Relevant Experience: Even if you don’t have direct experience in catering, think about any roles where you’ve worked in hospitality or events. We want to know how your past experiences can contribute to our team, so be sure to mention any transferable skills!
Be Detail-Oriented: Since attention to detail is key in this role, make sure your application is free from typos and errors. A well-organised and polished application reflects your ability to maintain high standards, which is crucial for the Catering Assistant position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Silverstone
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Catering Assistant. Familiarise yourself with the key tasks mentioned in the job description, like assisting with event setups and ensuring food safety standards. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about delivering first-class customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to highlight your passion for customer care and your ability to create positive experiences.
✨Be Prepared for Teamwork Questions
As a Catering Assistant, you'll be working closely with supervisors and other team members. Prepare for questions about teamwork by reflecting on times when you've collaborated effectively. Think about how you can contribute to a positive team spirit and support your colleagues during events.
✨Demonstrate Your Problem-Solving Skills
Events can be unpredictable, so it's important to show that you can think on your feet. Prepare to discuss situations where you've had to adapt quickly or solve unexpected problems. This will illustrate your proactive approach and readiness to handle challenges in a fast-paced environment.