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- Tasks: Manage and supervise catering operations for exciting corporate events.
- Company: Join a dynamic team delivering top-notch events for major UK brands.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Why this job: Be part of a creative team that brings events to life while making a positive impact.
- Qualifications: 3+ years in hospitality or events, strong communication skills, and a passion for customer service.
- Other info: Flexible hours and commitment to sustainability with a zero-carbon goal.
The predicted salary is between 28800 - 43200 £ per year.
ASSISTANT CONFERENCE &BANQUETING MANAGER Reporting to -Conference & Banqueting ManagerDepartment -Corporate EventsHours -40 hours per week to include some weekends
CORPORATE AND HOSPITALITY EVENTS TEAM No day is ever the same when you join our Corporate & Hospitality Events Team we deliver knockoutevents week-in-week-out for some of the UKs biggest brands.One day you may be taking care of delivering on-track action for our corporate clients in our roaring AstonMartins and the next, you may be delivering and exhibition for 3000.We're a highly motivated, innovative and specialised group of Event managers, coordinators and assistants.We oversee all aspects of an event from catering (delivering over 30,000+ business lunches a year!), AV, security, cleaning to health and safety and budget management. We love bringing any story to life with the creativity of our team of experts and the flexibility of our impressive International Conference & Exhibition Centre with 22 flexible spaces, and the on-site Hilton Garden Inn.JOB PURPOSE To deliver effective management & supervision of our catering operation within the corporate events teamfor the MICE and Track events in accordance with the companies operating standards. Working in collaboration with, the Corporate Duty and Senior Events Manager you will deliver first class events, additionally, you will assist the Conference & Banqueting Manager through developing and implementing site wide policies and procedures, ensuring they maintain their relevance and compliance through regular reviews of current practices and standards.
You will proactively ensure that the clients brief is met, the events runs smoothly and in line with companySPOs, working within agreed budget and profit margins.This is a multi-discipline, exciting role, for a candidate looking to utilise and enhance their industryknowledge. You will help grow the events working in a proactive manner to the highest standards ofcustomer service.
KEY RESPONSIBILITIES
- Supervise the permanent & casual FOH catering team. Continue to develop and progress their
- experiences and knowledge of events.
- Work closely with the corporate events staffing manager to ensure staffing levels are planned and alignwith budget and ratio allowances.
- Ensure ordering of IT requirements for events including installation of tills and PDQ machines to correct timelines.
- Planning of equipment for events ensuring any shortages are ordered via preferred suppliers.
- Daily liaison with kitchen team to enable smooth service delivery throughout the events calendar.
- Following SOPs for the delivery and service of food & beverage operations.
- In conjunction with the staffing manager, supporting with the training & development schedules for FOHstaff.
- Be comfortable liaising with clients on events and as part of the pre-event planning process.
- Attend regular team meetings with FOH staff to keep updated on business objectives and projects.
- Act as the food & beverage point of reference for clients on events, ensuring the customer andcompany remain within brief and on budget.
- Coordinate planning and derig of events and ensure areas are returned to company standards.
- To develop and progress relationships and interaction with all internal departments ensuring events areplanned in line with other activities taking place onsite.
- Accurately record and communicate event information to all stakeholders internally and externally.
- Support with the reporting process for all event financials to the Conference & Banqueting managermonthly.
- To ensure the relevant Health & Safety, Food Safety regulations and Licensing laws are adhered to.
- To provide hands on support and delivery as and when required.
- Supervise FOH staff in the operational running of a catering area on any given day.
- Ensure high standards of service are always maintained.
- Ensure that all food is served and presented in accordance with company standards.
- To assist customers with queries in a professional, courteous and friendly manner.
- Ensure any necessary documentation is passed onto the Duty Manager upon closing.
PERFORMANCE RESPONSIBILITIES Performance will be monitored against the following:o Objectives set through the Personal Development Review (PDR) process
KEY RELATIONSHIPS o Catering & Corporate events Supervisors, Managers, Kitchen Staffo Venue, Estates and Facilities team.o Finance & IT team.o External suppliers & Customers
KNOWLEDGE, SKILLS AND QUALIFICATIONS o Minimum 3 years experience working within a Conference and Banqueting, Hospitality or eventenvironment.o Minimum level 2 food health & safety qualification.o Excellent customer and client awareness.o Confident individual with good communication skills.o The highest standard of personal presentation.o Ability to cope under pressure in a busy and face paced environment.o Full clean UK driving licence.o Knowledge of and qualifications relating to food handling, COSHH and HACCP is desirable.o Flexible approach to working hours.o Good communication skills.o Ability to take ownership and problem solve, is practical and self-motivated.o Accepts and meets stretching targets.
SUSTAINABILITY We dont just look after our team and our fans. We want to look after our world too. We're committed in ourresponsibility to reach our zero-carbon goal. So, we've adopted greener methods within our workplace, donated more than 20 tonnes of surplus food, and installed over 2,700 solar panels which generates 13% of our venues power – with all other energy from 100% renewable sources. Our dedication has earned us Three Star FIA Environmental Accreditation, but this is just the start.
AMRT1_UKCT
Assistant Conference and Banqueting Manager employer: Silverstone Circuits Ltd
Contact Detail:
Silverstone Circuits Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Conference and Banqueting Manager
✨Tip Number 1
Familiarize yourself with the specific types of events we host, such as MICE and Track events. Understanding the nuances of these events will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your experience in managing catering operations and working with diverse teams. Highlight any past roles where you successfully supervised staff and ensured high standards of service.
✨Tip Number 3
Be prepared to discuss how you handle pressure and maintain service quality in fast-paced environments. We value candidates who can think on their feet and solve problems effectively.
✨Tip Number 4
Demonstrate your commitment to sustainability and how you can contribute to our zero-carbon goals. Share any relevant experiences or ideas that align with our environmental initiatives.
We think you need these skills to ace Assistant Conference and Banqueting Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in conference and banqueting management. Focus on your skills in event coordination, customer service, and team supervision, as these are key for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for event management and detail how your previous experiences align with the responsibilities outlined in the job description. Mention specific events you've managed or contributed to.
Showcase Relevant Qualifications: If you have any qualifications related to food safety, event management, or hospitality, be sure to mention them. Highlighting your Level 2 food health & safety qualification will strengthen your application.
Demonstrate Problem-Solving Skills: Provide examples in your application of how you've successfully handled challenges in fast-paced environments. This will show that you can cope under pressure and take ownership of tasks.
How to prepare for a job interview at Silverstone Circuits Ltd
✨Showcase Your Event Management Experience
Be prepared to discuss your previous experience in managing events, particularly in a corporate or hospitality setting. Highlight specific examples where you successfully coordinated catering operations and ensured client satisfaction.
✨Demonstrate Strong Communication Skills
Since this role involves liaising with clients and various internal teams, it's crucial to showcase your communication skills. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've effectively communicated in past roles.
✨Understand Health & Safety Regulations
Familiarize yourself with relevant health and safety regulations, food safety standards, and licensing laws. Be prepared to discuss how you have adhered to these in your previous roles and how you would ensure compliance in this position.
✨Exhibit a Proactive Attitude
This role requires a proactive approach to problem-solving and event management. Prepare to share instances where you took initiative to improve processes or resolve issues during events, demonstrating your ability to think on your feet.
