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- Tasks: Supervise catering staff and ensure top-notch customer service in a fast-paced environment.
- Company: Join a dynamic team at Silverstone, known for its vibrant atmosphere.
- Benefits: Enjoy a permanent full-time role with competitive pay and opportunities for growth.
- Why this job: Be part of exciting events while leading a passionate team in catering.
- Qualifications: Strong communication skills and a knack for customer service are essential.
- Other info: Flexible hours and a commitment to teamwork make this a rewarding role.
The predicted salary is between 24000 - 36000 £ per year.
To supervise members of operational front of house (FOH) staff within the catering department in delivering excellent customer service and standards. To ensure the effective and efficient supervision of all our retail catering areas in accordance with the Duty or Senior Manager’s brief, company policies and procedures. Assist the Managers in procedures and site wide policies ensuring they are kept up to date with current practice and standards. Through your best endeavours, actions and attitude implement the highest standards of customer service.
Key Responsibilities
- Ensure catering areas are clean and tidy before, during and after each shift.
- Ensure all stock is in date and rotated appropriately to reduce wastage.
- Set and derig catering areas in preparation for operational days.
- Supervise FOH staff in the operational running of a catering area on any given day.
- Ensure high standards of service are maintained at all times.
- Ensure that all food is served and presented in accordance with company standards.
- To assist customers with queries in a professional, courteous and friendly manner.
- Ensure all food safety documents are completed and filed accurately.
- Ensure any necessary documentation is passed onto the Duty Manager upon closing.
Team Standards & Responsibilities
- To adhere to rules and best practice of Hygiene, Health and Safety at all times to ensure full compliance with all relevant current legislation.
- To maintain a clean and tidy workplace at all times in compliance with current Food Safety Laws.
- Work with the Catering Managers to build a culture of teamwork with chefs and FOH personnel, ensuring that all catering areas run smoothly.
- Promote excellent customer service.
- Participate in staff training as required.
- Be willing to assist with other areas of the catering operation when required.
- Follow cash handling procedures accurately and as instructed by management.
- Help the team to achieve sales targets.
- Ensure the point of sale products are optimally displayed to drive sales.
Key Relationships
- Catering Supervisors and Managers
- Kitchen Staff
- Event Managers
- Customers
- Relevant SCL departments
Skills, Knowledge and Expertise
- Excellent customer and client awareness at all times.
- Confident individual with good communication skills.
- The highest standard of personal presentation.
- Ability to cope under pressure in a busy and fast paced environment.
- Full clean UK driving licence.
- Knowledge of and qualifications relating to food handling, COSHH and HACCP is desirable.
- Flexible approach to working hours.
- Good communication skills.
Silverstone is committed to safeguarding and promoting the welfare of children and adults at risk and expects all team members and volunteers to share this commitment. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing.
Catering Supervisor in Silverstone employer: Silverstone Circuits Limited
Contact Detail:
Silverstone Circuits Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Supervisor in Silverstone
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the catering industry. They might know about openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Get your game face on for interviews! Research the company and prepare answers for common questions. Show them you’re not just another candidate; you’re the one they need to elevate their customer service standards.
✨Tip Number 3
Don’t forget to showcase your skills! Bring examples of how you’ve handled pressure in busy environments or improved team performance. This is your chance to shine and show you’re the perfect fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Catering Supervisor in Silverstone
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Catering Supervisor role. Highlight your experience in supervising staff and delivering excellent customer service, as these are key aspects of the job.
Show Off Your Skills: Don’t forget to mention your knowledge of food safety and hygiene standards. If you have any relevant qualifications, like COSHH or HACCP, make them stand out in your application!
Be Professional Yet Friendly: Since this role involves a lot of customer interaction, let your personality shine through! Use a friendly tone in your cover letter while maintaining professionalism to show that you’re the right fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Silverstone Circuits Limited
✨Know Your Catering Standards
Familiarise yourself with the company's catering standards and food safety regulations. Be ready to discuss how you would ensure compliance with hygiene and health standards in your role as a Catering Supervisor.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully supervised teams in the past. Highlight your ability to motivate staff, maintain high service standards, and handle pressure during busy shifts.
✨Customer Service is Key
Be prepared to share specific instances where you've gone above and beyond for customers. This role is all about delivering excellent service, so demonstrate your commitment to customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how they measure success in the catering department.
