At a Glance
- Tasks: Supervise front of house staff and ensure top-notch customer service in catering.
- Company: Join the dynamic team at Silverstone, a hub for exciting events.
- Benefits: Permanent full-time role with competitive pay and opportunities for growth.
- Other info: Flexible hours and a chance to work in a fast-paced, fun setting.
- Why this job: Be part of a vibrant environment where your leadership makes a difference.
- Qualifications: Strong communication skills and a passion for customer service required.
The predicted salary is between 25000 - 30000 £ per year.
Catering Supervisor
Application Deadline
Department
Catering
Employment Type
Permanent - Full Time
Location
- Silverstone
- Description
To supervise members of operational front of house (FOH) staff within the catering department in delivering excellent customer service and standards.
To ensure the effective and efficient supervision of all our retail catering areas in accordance with the Duty or Senior Manager’s brief, company policies and procedures.
Assist the Managers and in procedures and site wide policies ensuring they are kept up to date with current practice and standards.
Through your best endeavours, actions and attitude implement the highest standards of customer service.
Key Responsibilities
- Ensure catering areas are clean and tidy before, during and after each shift.
- Ensure all stock is in date and rotated appropriately to reduce wastage.
- Set and derig catering areas in preparation for operational days.
- Supervise FOH staff in the operational running of a catering area on any given day.
- Ensure high standards of service are maintained at all times.
- Ensure that all food is served and presented in accordance with company standards.
- To assist customers with queries in a professional, courteous and friendly manner.
- Ensure all food safety documents are completed and filed accurately.
- Ensure any necessary documentation is passed onto the Duty Manager upon closing.
- Team Standards & Responsibilities
- To adhere to rules and best practice of Hygiene, Health and Safety at all times to ensure full compliance with all relevant current legislation.
- To maintain a clean and tidy workplace at all times in compliance with current Food Safety Laws.
- Work with the Catering Managers to build a culture of teamwork with chefs and FOH personnel, ensuring that all catering areas run smoothly.
- Promote excellent customer service.
- Participate in staff training as required.
- Be willing to assist with other areas of the catering operation when required.
- Follow cash handling procedures accurately and as instructed by management.
- Help the team to achieve sales targets.
- Ensure the point of sale products are optimally displayed to drive sales.
- Key Relationships
- Catering Supervisors and Managers, Kitchen Staff, Event Managers, Customers and relevant SCL departments.
Skills, Knowledge and Expertise
- Excellent customer and client awareness at all times.
- Confident individual with good communication skills.
- The highest standard of personal presentation.
- Ability to cope under pressure in a busy and face paced environment.
- Full clean UK driving licence.
- Knowledge of and qualifications relating to food handling, COSHH and HACCP is desirable.
- Flexible approach to working hours.
- Good communication skills.
Silverstone is committed to safeguarding and promoting the welfare of children and adults at risk and expects all team members and volunteers to share this commitment.
Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing.
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Catering FOH Supervisor — Elevate Service in Silverstone employer: Silverstone Circuits Limited
Silverstone Circuits Limited is an exceptional employer, offering a dynamic work environment where creativity and collaboration thrive. With flexible hours and a strong focus on employee growth, you will have the opportunity to lead exciting projects like CarFest while contributing to sustainability and innovation in event management. The vibrant culture at Silverstone fosters teamwork and encourages continuous improvement, making it a rewarding place to build your career.
Contact Details:
Silverstone Circuits Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Catering FOH Supervisor — Elevate Service in Silverstone
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Silverstone Circuits Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Silverstone Circuits Limited
Don't be shy about reaching out to Silverstone Circuits Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Catering FOH Supervisor — Elevate Service in Silverstone
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Silverstone Circuits Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Silverstone Circuits Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
