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- Tasks: Lead karting operations, ensuring safety and exceptional customer experiences.
- Company: Join Kart Silverstone, a premier motorsport venue with a thrilling 1.4km circuit.
- Benefits: Earn ÂŁ14.41/hour with flexible hours and a dynamic work environment.
- Why this job: Be part of an exciting team shaping the future of leisure and motorsport.
- Qualifications: Ideal for aspiring leaders with customer service skills and a passion for motorsport.
- Other info: Work in a fast-paced setting, perfect for those who thrive under pressure.
Karting Operative – Timing and Race Control (Casual)
Application Deadline: 29 December 2025
Department: Karting Casual Support Team
Employment Type: Zero Hours
Location: Silverstone
Compensation: ÂŁ14.41 / hour
Description
Are you ready to step into the fast lane and take charge of one of the most exhilarating karting experiences in the world? We are seeking innovative and driven Karting Operatives – Timing and Race Control to help lead Kart Silverstone, a world‑class facility at one of the most prestigious motorsport venues on the planet. This is a rare opportunity to play a pivotal role in shaping the future of leisure and motorsport as we build on our vision to become a dynamic, year‑round destination.
At the heart of Kart Silverstone is a spectacular 1.4km FIA‑CIK circuit, multiple Arrive & Drive configurations, and an iconic two‑storey facility complete with a stylish restaurant, roof terrace, customer‑focused reception, briefing rooms and workshop. If you’re passionate about delivering exceptional customer experiences and leading high‑performing teams, this is the role for you.
As a Karting Operative – Timing and Race Control you will ensure that the venue operates efficiently and safely, managing the customer journey, whilst leading by example and championing customer service and experience.
PLEASE NOTE: Shortlisted candidates must be available to attend a mandatory onsite Recruitment Evening hosted by the Karting and Resourcing team. This event is scheduled for Thursday, January 8th, 2026.
Key Relationships
- Karting Manager
- Assistant Karting Manager
- Workshop Team
- FOH Team
- Catering Team
- Kart Operations Team
- Drive Team
- Admin Team
- Commentators
- Instructors
- Head of Leisure
Key Responsibilities
Operational Management:
- Assist in the pre‑opening phase, establishing exceptional operational standards and help build and test the Timing and Race Control systems.
- Collaborate with wider business stakeholders, venue, health and safety, security and medical ensuring efficient planning and effective delivery to all customers.
- Responsible for daily trackside operations, management of the junior permanent and casual team.
- Responsible for completion of all Karting operational admin (including prep records, race offence sheets, managing race timing, etc).
- Ensuring flawless execution of events and a seamless customer journey.
- Manage events, ensuring safety standards, fair racing and exceptional customer service standards are met.
- Be fully proficient in all Kart Silverstone timing and race control systems.
- Be instrumental in the onboarding and training of all new operational track team members.
- Take on ad hoc tasks as required by the Karting Duty Manager.
- Implement and enforce SOPs for all activities and tasks.
- Understand trackside staffing requirements and consumable usage to help ensure financial budgets are met.
Customer Experience:
- Deliver unforgettable experiences from arrival through to post‑event feedback.
- Maintain exceptional service standards, addressing customer concerns swiftly and professionally.
- Deliver engaging and professional announcements and race update via the PA system.
Team Leadership:
- Function as the leader of the trackside team during events, ensuring the safety and enjoyment of guests while on the track.
- Collaborate with the Workshop and Front of House teams to ensure the seamless delivery of operations.
- Assist in developing and inspiring a high‑performing team who are aligned with Silverstone’s values and culture.
- Lead training initiatives for junior staff members, ensuring they can excel in safety protocols, kart handling, race management and customer care.
- Manage team breaks throughout the day and consider staff welfare as a priority.
Safety and Sustainability:
- Conduct daily inspections of the track and equipment.
- Enforce safety protocols, collaborating with internal teams to adhere to rigorous industry standards and best practices.
Marketing and Revenue Growth:
- Understand the scheduling and products on offer, providing feedback and recommendations for better occupancy and profitable scheduling.
Skills, Knowledge and Expertise
- An up‑and‑coming leader with a track record of success in team management, preferably within motorsport or leisure industries.
- Strong understanding of the Microsoft suite and a general strong IT knowledge. Previous experience with timing and race management systems is desirable.
- Exceptional customer service skills, with a passion for creating extraordinary experiences.
- Outstanding communication and problem‑solving skills, thriving in high‑pressure environments.
- Knowledge of health and safety regulations, operational best practices and industry trends.
Work Environment
- Dynamic, fast‑paced, and hands‑on, with both indoor and outdoor activities.
- Flexibility to work weekends, evenings and holidays as needed – we operate 364 days a year!
Silverstone is committed to safeguarding and promoting the welfare of children and adults at risk and expects all team members and volunteers to share this commitment. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing.
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Karting Operative - Timing and Race Control (Casual) employer: Silverstone Circuits Limited
Contact Detail:
Silverstone Circuits Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Karting Operative - Timing and Race Control (Casual)
✨Tip Number 1
Familiarise yourself with the karting industry and Silverstone's unique offerings. Understanding the venue's history and its significance in motorsport can help you stand out during conversations with the hiring team.
✨Tip Number 2
Network with current or former employees of Kart Silverstone. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Demonstrate your passion for customer service by preparing examples of how you've created exceptional experiences in previous roles. This will show that you align with the company's commitment to delivering unforgettable customer journeys.
✨Tip Number 4
Be ready to discuss your leadership style and how you manage teams under pressure. Given the fast-paced environment at Silverstone, showcasing your ability to lead effectively during events will be crucial.
We think you need these skills to ace Karting Operative - Timing and Race Control (Casual)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team management, customer service, and any previous roles in motorsport or leisure industries. Emphasise skills that align with the job description, such as operational management and safety protocols.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for karting and exceptional customer experiences. Mention specific examples of how you've successfully led teams or managed events in high-pressure environments.
Highlight Relevant Skills: In your application, clearly outline your proficiency with timing and race management systems, as well as your IT skills. Include any certifications or training related to health and safety regulations that would be beneficial for the role.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work at Silverstone and contribute to creating unforgettable experiences for customers. Demonstrating genuine enthusiasm can set you apart from other candidates.
How to prepare for a job interview at Silverstone Circuits Limited
✨Show Your Passion for Motorsport
Make sure to express your enthusiasm for karting and motorsport during the interview. Share any personal experiences or stories that highlight your love for the sport, as this will resonate with the interviewers and show that you're genuinely interested in the role.
✨Demonstrate Customer Service Skills
Since the role heavily focuses on delivering exceptional customer experiences, prepare examples of how you've handled customer interactions in the past. Highlight situations where you resolved issues or went above and beyond to ensure customer satisfaction.
✨Familiarise Yourself with Timing and Race Control Systems
If you have prior experience with timing and race management systems, be ready to discuss it. If not, do some research on common systems used in karting and motorsport. Showing that you understand these systems will give you an edge in the interview.
✨Prepare for Team Leadership Questions
As a potential leader of the trackside team, expect questions about your leadership style and experience. Think of examples where you've successfully managed a team, especially in high-pressure situations, and be prepared to discuss how you inspire and motivate others.
