Manager

Strategy & Operations Partner with leading financial institutions to deliver on their strategic transformation priorities. Novatus HQ – 2 London Wall Place, EC2Y 5AU Hybrid working: 4 days in the office and 1 WFH.

Job Overview

Novatus are seeking a versatile, skilled and experienced Manager to support the delivery of a diverse range of strategic and transformation projects across financial services. Working closely with our Senior Leaders, you will help shape, deliver, and embed practical solutions across business strategy, operations, risk, compliance, and technology-enabled change. In this role, you will operate in an analytical capacity, working with data to inform business strategies, operating model design, and decision‑making, helping clients translate insight into tangible business improvement. In addition to client delivery, you will play a key role in building client relationships, owning project management and delivery, and contributing to strategic account development. Internally, you will help shape the firm’s culture, lead people development for junior team members, and contribute to strategic initiatives that support the continued growth of Novatus.

Key Responsibilities

• Collaborate with clients to analyse current operating models and business strategies, identifying opportunities for transformation and optimisation.
• Lead and develop project teams, providing day‑to‑day coaching, quality assurance, and formal performance feedback while fostering a collaborative, inclusive team culture.
• Own end‑to‑end project delivery, managing scope, timelines, and senior client stakeholders, and proactively identifying risks, dependencies, and opportunities to ensure successful outcomes.
• Conduct business analysis, process reviews, and problem‑solving to help clients define and deliver strategic, operational, and regulatory outcomes.
• Develop strategy transformation roadmaps, ensuring alignment with business objectives and market dynamics.
• Design and implement target operating models (TOM) that enhance efficiency, agility, and scalability.
• Conduct deep‑diving assessments on business processes, governance structures, technology enablers, and organisational capabilities.
• Oversee cross‑functional teams to drive large‑scale transformation initiatives and ensure successful execution.
• Utilise data analysis to support recommendations and business cases.
• Collaborate with business and technical stakeholders to help translate business requirements into practical, implementable solutions.
• Develop presentations, reports and client deliverables that communicate insights, recommendations and value propositions clearly and effectively.
• Support business development initiatives by contributing to proposals, client pitches and industry research.
• Deliver internal Novatus initiatives (e.g. L&D, market analysis, horizon scanning, thought leadership) to support the growth and development of the wider team.

About You

• Bachelor’s degree or advanced degree preferred.
• 5‑8 years of experience in management consulting, strategy consulting, or an in‑house transformation team.
• Experience designing and implementing target operating models within Financial Services.
• Experience in business analysis and project and programme management, including roadmap definition, milestone tracking and RAID management.
• Ability to translate strategic objectives into operational execution plans.
• Strong analytical and problem‑solving skills with proficiency in data analysis.
• Excellent stakeholder management, communication, and facilitation skills.
• Ability to work effectively in complex, fast‑paced environments and manage multiple projects simultaneously.
• Proficiency in tools such as PowerPoint, Excel, and data visualisation platforms.

Perks & Benefits

• Private Medical Insurance (via AXA): includes mental health, dental, vision and private GP access.
• Life Insurance – 4x salary (via Unum).
• Unum’s Help@Hand: includes GP access, medical second opinions, physiotherapy, lifestyle coaching, savings and discounts, mental health support, bereavement counselling and cancer support services for you, your partner and your child(ren).
• Salary sacrifice childcare and nursery scheme (via YellowNest).
• Employee Assistance Programme.
• Enhanced parental leave (maternity & paternity).
• Professional qualification sponsorship.
• Accelerated career progression based on readiness and performance, not tenure or time spent in role.
• Holiday entitlement increases with tenure.
• Flexible hours with core collaboration time.
• Paid volunteering leave.
• Gym & fitness discounts.
• Bi‑annual socials.
• Office snacks and drinks.
• Interest‑based working groups to collaborate and innovate.

Novatus’ Equal Opportunities Statement

Novatus is an Equal Opportunity Employer. All employment decisions are made based on business needs, role requirements and individual qualifications, without regard to race, age, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or maternity, socioeconomic background, disability or any other characteristic protected under the Equality Act 2010. We maintain a workplace culture that is inclusive, respectful and supportive. Our recruitment and selection processes are designed to ensure fairness and consistency for all candidates. Reasonable adjustments are available throughout the application and interview process, and candidates are encouraged to contact Human Resources to discuss any specific requirements. This commitment is embedded in all aspects of our employment practices, including recruitment, compensation, professional development, promotion and workplace conduct.