At a Glance
- Tasks: Provide top-notch technical support and manage customer issues using Jira.
- Company: Join SilverRail, a leader in SaaS Travel Tech with a vibrant team.
- Benefits: Enjoy a flexible hybrid work model, training, and career development opportunities.
- Other info: Dynamic environment with great potential for career growth.
- Why this job: Be part of an innovative team and enhance your skills in a growing industry.
- Qualifications: 1-3 years in technical support, strong customer service, and familiarity with APIs.
The predicted salary is between 40000 - 45000 £ per year.
SilverRail is looking for an Associate Support Engineer to join their Customer Delivery team in the UK. This role involves providing exceptional technical support, managing customer issues using Jira, and collaborating with internal teams.
The ideal candidate has 1-3 years of experience in a technical support role, strong customer service skills, and exposure to APIs and ticketing systems. A flexible hybrid working model is offered along with training and career development.
Associate Support Engineer: Grow in SaaS Travel Tech employer: SilverRail
At SilverRail, we pride ourselves on being an excellent employer by fostering a collaborative and innovative work culture that empowers our employees to thrive. With a flexible hybrid working model, comprehensive training, and ample career development opportunities, we ensure that our team members can grow both personally and professionally in the dynamic SaaS travel tech industry. Join us in the UK and be part of a supportive environment where your contributions are valued and recognised.
