At a Glance
- Tasks: Manage and maintain company systems, ensuring smooth operations across global offices.
- Company: Join SilverDoor, a vibrant company with a strong team culture.
- Benefits: Enjoy healthcare perks, birthday leave, and exciting social events throughout the year.
- Other info: Fast-paced environment with opportunities for growth and recognition.
- Why this job: Be part of a dynamic team and make a real impact in tech management.
- Qualifications: 3-5 years as a Systems Manager with strong tech knowledge.
The predicted salary is between 36000 - 60000 £ per year.
As Systems Manager, you will manage, implement, and maintain various company systems and infrastructures across our global offices. The focus of the Systems Manager role will be to ensure the robustness and reliability of technology systems, network access, and backup systems, as well as managing the smooth operation of the infrastructure within the business.
This is a fast-paced, hands-on role in a busy environment, so candidates will need to demonstrate the ability to work independently and prioritise workload. Due to the requirements of this role, this is an office-based position within our Lancaster office.
Responsibilities
- Manage and maintain all systems - hardware, software, telephony, and networks.
- Oversee day-to-day system operations, on-premises networks, and server infrastructure.
- Support the management and delivery of projects according to the company’s plans.
- Manage an accurate log of all IT Inventory throughout our global offices, ensuring that all offices are stocked and items are kept in a clean, efficient, organised and tidy location.
- Develop and manage technology policies and procedures to ensure compliance and efficiency.
- Provide technical support, training, and guidance to employees throughout the company.
- Manage systems disaster recovery and business continuity - develop, test, and invoke plans to ensure systems, data, and other technologies are always available.
- Manage events and monitoring systems across all platforms.
- Manage system policies and procedures and regularly review them to ensure they are fit for purpose in line with ISO 27001 and other security frameworks.
- Manage a small team of engineers across offices to ensure best-in-class support in line with ITIL principles.
Skills Required
- Has 3-5 years of being a Systems Manager.
- Strong working knowledge of Microsoft Azure and server technologies.
- Strong working knowledge of Microsoft 365 Office, particularly Exchange and SharePoint.
- Strong working knowledge of layer 2 and 3 networks, IPS/IDS firewalls, backups and Sage applications.
- Self-motivated, adaptable, and comfortable working independently in a fast-paced environment.
- Positive, proactive attitude with excellent problem-solving skills.
Ideal Candidate
- Excellent communication skills to all levels of the business and all technical abilities.
- An interest in DevOps tools/techniques.
- Driven to exceed expectations individually and as a team.
What we offer
Our offices are primed to engender a team atmosphere, with breakout spaces provided for you to enjoy time with your colleagues. In addition to a fantastic work environment, you can look forward to a vibrant social scene outside the workplace with events, parties and activities held year round for everyone to enjoy – including the famous SilverDoor Christmas Party: a lavish celebration held at a top venue!
Other benefits that you will receive working for us:
- Company healthcare programme with access to 1000s of discounted retailers
- A paid day off to celebrate your birthday
- Cycle to Work scheme
- Long service holidays
- Annual employee recognition awards
- Christmas saving scheme
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: Hospitality
Systems Manager in Lancaster employer: SilverDoor
At SilverDoor, we pride ourselves on being an exceptional employer, offering a dynamic work environment in our Lancaster office where collaboration and innovation thrive. Our commitment to employee growth is evident through comprehensive training opportunities, a vibrant social scene, and unique benefits such as a company healthcare programme and a paid day off for your birthday. Join us to be part of a supportive team that values your contributions and celebrates success together.
StudySmarter Expert Advice🤫
We think this is how you could land Systems Manager in Lancaster
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what SilverDoor values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges SilverDoor might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at SilverDoor!
✨Direct Apply to SilverDoor
Let's not forget to apply directly through the SilverDoor website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Systems Manager in Lancaster
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at SilverDoor.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at SilverDoor. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at SilverDoor
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.