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- Tasks: Manage client accommodation requests and deliver exceptional service over phone and email.
- Company: Join the vibrant team at SilverDoor, a leader in client account management.
- Benefits: Gain hands-on experience, training, and potential for permanent employment after your studies.
- Why this job: Make a real impact by impressing global corporations with top-notch service.
- Qualifications: Great people skills, problem-solving abilities, and a friendly personality are essential.
- Other info: Live in a placement house and enjoy exclusive events with partners and clients.
The predicted salary is between 500 - 1500 £ per month.
Our dynamic Account Management team is the heart and soul of SilverDoor! As a member of this vibrant team, you'll play a crucial role in managing client accommodation requests both over the phone and via email, delivering exceptional and personalised service tailored to our clients' needs. Our clients are mainly large corporations with employees traveling globally, and your mission will be to ensure they are consistently impressed by the superior quality of our service. You'll have the exciting opportunity to visit properties and attend exclusive events with our partners and clients.
The ideal attributes:
- Great people skills and an excellent telephone manner
- Self-motivated and results driven
- Good problem-solving skills
- Confident, friendly and hardworking
- An engaging personality
- Excellent numeracy skills
- Consistency and attention to detail
SilverDoor Academy offers a chance for undergraduate students to develop their career path, achieve their goals and take their first steps in a full-time working environment. Our 12-month placement scheme is specifically for those on a sandwich course and carries all the learning opportunities and exposure of permanent employment. During the placement you'll learn about our group as a whole and receive regular training. Successful candidates will live together in a placement house as arranged by the company. Successful placement students also have the opportunity to become permanent members of staff after completing their studies. Through a structured programme, the SilverDoor Academy provides a solid stepping stone to a prosperous career.
Client Account Support - Placement in London employer: Silverdoor
Contact Detail:
Silverdoor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Support - Placement in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to client account support. Think about how your skills match what SilverDoor is looking for, and be ready to share examples that showcase your problem-solving abilities.
✨Tip Number 3
Show off your personality! During interviews, let your engaging side shine through. Remember, they’re looking for someone who fits into their vibrant team, so don’t be afraid to be yourself.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the SilverDoor family. Don’t miss out on this opportunity!
We think you need these skills to ace Client Account Support - Placement in London
Some tips for your application 🫡
Show Off Your People Skills: In your application, let us see your great people skills shine through! Share examples of how you've successfully interacted with clients or colleagues in the past. We love a friendly and engaging personality!
Be Detail-Oriented: Attention to detail is key in our line of work. Make sure your application is free from typos and errors. A well-structured application shows us that you can handle the consistency we value at SilverDoor.
Highlight Problem-Solving Abilities: We want to know how you tackle challenges! Include a brief story about a time you solved a problem effectively. This will show us your self-motivation and results-driven attitude, which are essential for this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Silverdoor
✨Know Your Client
Before the interview, take some time to research SilverDoor and its client base. Understanding the types of corporations they work with and their accommodation needs will help you tailor your responses and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about client interaction, be prepared to demonstrate your people skills. Think of examples from your past experiences where you've successfully managed client requests or resolved issues. This will highlight your ability to deliver exceptional service.
✨Be Ready for Problem-Solving Scenarios
Expect to face some hypothetical scenarios during the interview that test your problem-solving skills. Practice articulating your thought process clearly and confidently, showing how you would approach challenges in a client account support role.
✨Engage with Enthusiasm
Your personality matters! Be confident, friendly, and engaging throughout the interview. Show your passion for the role and the company, and don’t hesitate to ask questions about the team and the placement experience. This will leave a positive impression on the interviewers.
