SilverDoor in Lancaster, United Kingdom, seeks a Client Support Coordinator to progress enquiries from first contact to confirmed bookings and support reservations through key stages with accurate updates. The role emphasizes proactive, solutions-focused service, strong organisation, and ownership from start to finish, with a phone-first approach to improve speed and personalise support.
You will work with a team to maintain SLAs, quote quality, and smooth communication across systems.
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Client Support & Booking Specialist in Lancaster employer: SilverDoor
At SilverDoor, we pride ourselves on creating a vibrant and supportive work environment where every team member plays a crucial role in delivering exceptional service. As a Workplace Coordinator in our Chiswick Park office, you'll enjoy a dynamic workplace culture that values collaboration, personal growth, and a genuine commitment to excellence. With opportunities for professional development and the chance to make a real impact on our global operations, SilverDoor is an excellent employer for those seeking a rewarding career in a thriving London HQ.