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- Tasks: Lead and manage office systems, networks, and end-user computing with hands-on technical leadership.
- Company: Join a dynamic company fostering teamwork and innovation.
- Benefits: Enjoy a vibrant work environment, social events, and career growth opportunities.
- Why this job: Make a real impact by overseeing critical systems and driving operational excellence.
- Qualifications: 8+ years in infrastructure roles with strong Microsoft environment experience.
- Other info: Collaborative atmosphere with breakout spaces for team bonding.
The predicted salary is between 48000 - 72000 £ per year.
As the Head of Systems, you’ll have end-to-end responsibility for office systems and networks, end-user computing, identity, networks, SaaS platforms, and operational resilience. It combines hands-on technical leadership (circa 90%) with people management and stakeholder engagement.
Responsibilities:
- Lead and develop the systems team by providing technical direction and operational oversight.
- Own the Microsoft estate, including Microsoft 365, Azure, Microsoft Entra / identity and access management and Windows-based end-user environments (with some Mac and iOS devices).
- Oversee end-user computing and device fleet management, including device standards, provisioning, patching, and lifecycle management and secure remote access and endpoint security controls.
- Oversee infrastructure operations including servers, networks, storage, virtualisation, and end-user platforms.
- Manage SaaS platforms and third-party vendors, ensuring secure configuration, cost control, and operational reliability.
- Own identity, access, and authentication controls, including privileged access and governance.
- Perform and oversee systems security controls, including endpoint protection and user environment security.
- Ensure systems are secure, resilient, and audit-ready, supporting regulatory and risk requirements.
- Define, test, and maintain disaster recovery and business continuity processes.
- Own the availability, resilience, and performance of global systems supporting 24/7 operations across all offices.
- Drive automation and infrastructure-as-code to improve reliability and service quality with the support of the CTO.
- Manage strategic vendors, cloud providers, and managed service partners.
- Mentor and train junior systems team.
Requirements:
- 8+ years’ experience in infrastructure/systems roles.
- Proven background in hands-on infrastructure engineering.
- Strong experience managing enterprise Microsoft environments (M365, Entra, Windows).
- Experience owning or heavily influencing: End-user computing at scale, Identity and access management, Networks and remote access, SaaS platforms and vendor relationships.
- Strong stakeholder management skills, including regular interaction with senior and executive-level leaders.
- Comfortable balancing strategic ownership with hands-on technical delivery.
- Experience working in global organisations with multiple offices and time zones.
Our offices are primed to engender a team atmosphere, with breakout spaces provided for you to enjoy time with your colleagues. In addition to a fantastic work environment, you can look forward to a vibrant social scene outside the workplace with events and activities held year round for everyone to enjoy!
Head of Systems employer: Silverdoor
Contact Detail:
Silverdoor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Systems
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your work, bring them along to interviews. It’s a great way to demonstrate your hands-on experience and technical prowess.
✨Tip Number 3
Prepare for the unexpected! Be ready for technical questions or practical tests during interviews. Brush up on your knowledge of Microsoft environments and systems management to impress the hiring team.
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you note. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Head of Systems
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Head of Systems role. Highlight your experience with Microsoft environments, end-user computing, and any hands-on technical leadership you've done. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your experience in managing teams and engaging with stakeholders.
Showcase Your Technical Skills: In your application, be sure to highlight your technical expertise, especially in areas like Azure, identity management, and SaaS platforms. We love seeing specific examples of how you've tackled challenges in these areas!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Silverdoor
✨Know Your Tech Inside Out
As the Head of Systems, you'll need to demonstrate a solid grasp of Microsoft environments and infrastructure management. Brush up on your knowledge of Microsoft 365, Azure, and identity management systems. Be ready to discuss specific projects where you've successfully implemented these technologies.
✨Showcase Your Leadership Skills
This role requires strong people management abilities. Prepare examples of how you've led teams in the past, particularly in technical settings. Highlight your experience mentoring junior staff and how you’ve fostered a collaborative team environment.
✨Engage with Stakeholders
Stakeholder engagement is key for this position. Think about times when you've interacted with senior leaders or managed vendor relationships. Be prepared to discuss how you navigated challenges and ensured alignment between technical teams and business objectives.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and operational resilience. Prepare for scenarios related to disaster recovery, security controls, and managing global systems. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.