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- Tasks: Lead and develop teams while driving operational performance and strategy execution.
- Company: Join Giftpro, a leading hospitality gift voucher platform in Waterlooville.
- Benefits: Enjoy competitive salary, 25 days holiday, private medical insurance, and enhanced parental leave.
- Why this job: Shape the future of a growing tech business and make a real impact.
- Qualifications: Commercially minded with leadership experience and a passion for operational excellence.
- Other info: Exciting opportunity to take ownership and drive growth in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Location: Waterlooville, Permanent, Hybrid
Reporting to: Managing Director
Giftpro is a leading hospitality gift voucher platform, powering branded gifting experiences for some of the industry's best-known names. Following our move to Waterlooville, we're creating a senior leadership role to help take Giftpro into its next phase of growth. We're looking for a commercially minded General Manager to own the day-to-day performance of the business. Working closely with the Managing Director, you'll lead teams across fulfilment, support, onboarding, sales and account management, while shaping product priorities with our development partners. This is a hands-on role for someone who enjoys turning strategy into execution - driving performance, improving operations, and protecting excellent customer experience.
What you'll do:
- Own operational performance and delivery of the Giftpro strategy
- Lead and develop a multi-functional team
- Drive product priorities with development partners
- Partner on forecasting, performance tracking and commercial planning
- Improve systems, processes and service delivery
- Build strong relationships with key customers and suppliers
- Identify and execute revenue growth and cost optimisation initiatives
Why Join Us?
- Competitive salary + benefits
- 25 days holiday + your birthday off
- Private medical insurance (Bupa) & health cash plan
- Life assurance & income protection
- Enhanced parental leave & family wellbeing support
This is a rare opportunity to take ownership of a proven product and help shape the future of a growing hospitality technology business - right at the start of an exciting new chapter in Waterlooville.
General Manager in Waterlooville employer: Silverbear Ltd.
Contact Detail:
Silverbear Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Waterlooville
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially how they relate to the hospitality sector. This will help you tailor your answers and show that you're genuinely interested in Giftpro.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of General Manager. Highlight your leadership skills and how you've driven performance in previous roles – this is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining us at Giftpro and ready to take on this exciting challenge.
We think you need these skills to ace General Manager in Waterlooville
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the General Manager role. Highlight your leadership experience and any relevant achievements in operational performance and team management.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for Giftpro. Share specific examples of how you've driven performance and improved operations in previous roles, and don’t forget to show your passion for the hospitality industry!
Showcase Your Commercial Mindset: In your application, demonstrate your understanding of commercial planning and revenue growth. We want to see how you’ve successfully identified opportunities for cost optimisation and how you can bring that expertise to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape the future of Giftpro!
How to prepare for a job interview at Silverbear Ltd.
✨Know the Company Inside Out
Before your interview, make sure you research Giftpro thoroughly. Understand their products, values, and recent developments in the hospitality industry. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading teams across various functions. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to drive performance and improve operations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready to Discuss Strategy Execution
This role is all about turning strategy into execution. Be prepared to discuss how you've previously taken strategic plans and implemented them effectively. Highlight any specific initiatives you've led that resulted in revenue growth or operational improvements.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare insightful questions about Giftpro's future plans, team dynamics, and how they measure success. This shows you're not just interested in the role, but also in contributing to the company's growth and culture.