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For Companies At a Glance
- Tasks: Drive new customer acquisition and manage existing accounts in retail sectors.
- Company: CSY Retail, a leading tech provider for EPOS solutions.
- Benefits: Competitive commission structure, growth opportunities, and hybrid work model.
- Why this job: Join a respected brand and make a real impact in the retail tech space.
- Qualifications: Experience in EPOS or software sales, with strong relationship-building skills.
- Other info: Dynamic role with a focus on innovation and customer success.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: Nottingham - Hybrid / Field-based
About CSY Retail
CSY Retail is a market‑leading technology provider delivering end‑to‑end EPOS software, integrated payments and support services to retailers across the UK. Our solutions support a wide range of specialist retail sectors including Builders Merchants, Timber & Plumbing Merchants, Hardware & DIY stores, Garden Centres, Pharmacies and Food Retailers. We help retailers run smarter, more efficient businesses by combining powerful retail software with seamless payments and sector‑specific functionality. As part of the wider ClearCourse Group, CSY is investing in growth and innovation across its core markets.
The Role
We are looking for an experienced Business Development Manager / Account Manager with a strong track record of winning new business and growing existing customer relationships, ideally within EPOS or software solutions. This is a sector‑focused role covering Builders & Timber Merchants, Hardware & DIY and Pharmacy, where you will manage an existing portfolio of customers while driving new logo acquisition and upsell opportunities. The role blends new business development with account growth and customer success. You will be responsible for identifying opportunities, delivering tailored system demonstrations, building proposals and managing the full sales cycle through to handover. You will be provided with leads, but you will also be expected to proactively generate your own pipeline. Success in this role will come from understanding your customers’ operational challenges and clearly demonstrating how CSY’s EPOS and payments solutions deliver measurable commercial benefits.
Key Responsibilities
- Drive new customer acquisition within your assigned sectors
- Identify and close cross‑sell and upsell opportunities within your account base
- Promote and increase adoption of CSY’s integrated payments solution
- Manage the full sales cycle from first contact through to project kick‑off
- Deliver tailored software demonstrations aligned to customer requirements
- Build long‑term, trusted relationships with senior stakeholders
- Reduce churn and ensure customers are successfully adopting the solution
- Accurately forecast pipeline and report on monthly metrics
- Collaborate with Support, Operations, Development and Marketing teams
- Maintain strong product and sector knowledge
What We’re Looking For
- Proven experience selling EPOS or software solutions
- Experience within Builders Merchants, Hardware / DIY or Pharmacy sectors is highly desirable
- Strong track record of hitting monthly or quarterly sales targets
- Confident delivering software demonstrations and presentations
- Commercially minded with strong negotiation skills
- Relationship‑driven with the ability to influence senior decision‑makers
- Self‑motivated, proactive and comfortable generating your own pipeline
- Highly customer‑focused with a consultative approach
Why Join CSY?
- Established brand with deep sector expertise
- Backed by a growing technology group with investment and ambition
- Combination of new business and account growth responsibility
- Clear commission structure linked to seasonal and annual targets
- Opportunity to work within specialist retail verticals
If you are a driven EPOS or retail software sales professional looking to join a well‑respected brand with genuine growth potential, we would love to hear from you.
Business Development Manager in Nottingham employer: Silverbear Ltd.
Contact Detail:
Silverbear Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager in Nottingham
✨Tip Number 1
Network like a pro! Attend industry events, webinars, or local meetups related to retail tech. It's all about making connections and getting your name out there—who knows, you might bump into someone from CSY Retail!
✨Tip Number 2
Prepare for those interviews by researching CSY Retail inside out. Understand their products, values, and the sectors they serve. This will help you tailor your answers and show that you're genuinely interested in joining the team.
✨Tip Number 3
Practice your pitch! You’ll need to demonstrate your sales skills, so be ready to talk about how you've successfully closed deals in the past. Use specific examples that highlight your experience with EPOS or software solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about wanting to join CSY Retail and be part of our exciting journey.
We think you need these skills to ace Business Development Manager in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Business Development Manager. Highlight your experience in EPOS or software solutions, and don’t forget to mention any relevant sectors like Builders Merchants or Pharmacies.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your track record in winning new business and growing customer relationships. Be sure to explain why you’re excited about joining CSY Retail and how you can contribute to our success.
Showcase Your Achievements: When detailing your experience, focus on specific achievements. Did you exceed sales targets? Successfully manage a challenging account? Numbers and examples will make your application stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Silverbear Ltd.
✨Know Your Stuff
Before the interview, dive deep into CSY Retail's products and services. Understand their EPOS solutions and how they cater to different retail sectors. This knowledge will help you demonstrate your genuine interest and ability to discuss how you can contribute to their growth.
✨Showcase Your Success Stories
Prepare specific examples from your past experiences where you've successfully driven new business or grown existing accounts. Use metrics to highlight your achievements, like sales targets met or exceeded, to show that you’re results-driven and capable of delivering value.
✨Tailor Your Approach
Since this role involves understanding customer challenges, think about how you would approach potential clients in the Builders Merchants, Hardware, or Pharmacy sectors. Be ready to discuss tailored strategies for these industries and how CSY’s solutions can address their unique needs.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the company and the role. Inquire about their current challenges in the market or how they envision the future of their EPOS solutions. This not only demonstrates your engagement but also helps you assess if CSY is the right fit for you.