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- Tasks: Support account management, client communications, and coordinate product demos.
- Company: Join ClearCourse, a dynamic group of innovative software businesses.
- Benefits: Competitive salary, 25 days holiday, private medical insurance, and flexible working.
- Why this job: Launch your career in SaaS with hands-on experience and mentorship.
- Qualifications: Strong communication skills and a keen interest in technology.
- Other info: Collaborative culture focused on learning and growth.
The predicted salary is between 28800 - 43200 £ per year.
Location: Belfast, Ireland (Hybrid Working Available)
Salary:Competitive + Bonus + Benefits
Role Type:Full-Time, Permanent
Launch Your Career in SaaS Account Management
Are youearly in your careerand eager to gain hands-on experience in thefast-paced software and SaaS industry? Do you thrive on building relationships and learning how great customer experiences drive business success?
We’re looking for an Associate Account Manager(Junior Account Executive) to support our account management team at ClearCourse. This is a fantastic opportunity tolearn the ropes of customer success, client engagement, and commercial growth—with training, mentorship, and real-world exposure to software products and clients.
What You’ll Be Doing:
Support senior team members in managing aportfolio of software clients
Help prepare client communications, meeting summaries, and follow-up actions
Coordinate product demos, training sessions, and webinars
Learn how to identify customer needs and gather product feedback
Work closely with sales, support, and product teams to deliver aseamless client experience
Maintain accurate CRM records and track client touchpoints
Monitorbasic account health metricsand flag issues to the team
Contribute torenewal documents and commercial proposals
Stay informed about industry trends and competitors to support client conversations
Assist in distributingmarketing contentthat enhances the customer journey
What We’re Looking For:
Strongcommunication and interpersonal skills
A keen interest intechnology and SaaS
Organised, detail-oriented, and eager to learn
Familiarity withMicrosoft Office or Teams(or similar tools)
Experience with CRM platforms is a plus, but not essential
Ateam playerwith a can-do attitude and customer-first mindset
Why Join ClearCourse?
ClearCourse is a group of over45 software and payments businessesbuilt around innovation, collaboration, and a shared focus on customer success. As an Associate Account Manager, you’ll be part of a supportive team where your learning and growth are prioritised.
Our Benefits Include:
Competitive salary + bonus opportunities
25 days holiday + your birthday off
Private Medical Insurance (Bupa)
Health cash plan– claim back on everyday healthcare costs
Life Assurance– 4x your salary
Group Income Protection– 75% salary during long-term illness
Enhanced parental leave
Access toPerkbox– 4,000+ perks and discounts
Cycle to Work scheme
Training budgetsandreimbursement for professional development
Flexible working modeland a collaborative team culture
Apply Now!
At ClearCourse, we valuecuriosity, diversity, and collaboration, and we’re committed to building a workplace where you can learn, grow, and thrive.
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Associate Account Manager employer: Silverbear Ltd.
Contact Detail:
Silverbear Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Account Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry on LinkedIn or at local events. Building connections can open doors and give you insider info about job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Knowing what ClearCourse does and how they operate will help you stand out and show your genuine interest.
✨Tip Number 3
Practice your communication skills! Whether it’s through mock interviews or casual chats with friends, being articulate and confident will make a great impression during your interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Associate Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Associate Account Manager role. Highlight your communication skills and any relevant experience, even if it's just from school projects or internships. We want to see how you fit into our team!
Show Your Enthusiasm: Let your passion for technology and customer success shine through in your application. We love candidates who are eager to learn and grow, so don’t hold back on expressing your excitement about the SaaS industry!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for organised and detail-oriented individuals!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive—just what we like to see!
How to prepare for a job interview at Silverbear Ltd.
✨Know Your Stuff
Before the interview, make sure you understand the basics of SaaS and account management. Familiarise yourself with ClearCourse's products and services, as well as their competitors. This will help you speak confidently about how you can contribute to their success.
✨Show Off Your Communication Skills
As an Associate Account Manager, strong communication is key. Practice articulating your thoughts clearly and concisely. Prepare examples of how you've successfully communicated in past roles or experiences, especially in team settings or customer interactions.
✨Demonstrate Your Eagerness to Learn
Since this role is for someone early in their career, show your enthusiasm for learning. Be ready to discuss how you’ve approached learning new skills in the past and express your excitement about the training and mentorship opportunities at ClearCourse.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask during the interview. This could be about the team culture, the tools they use, or how they measure success in the role. It shows you're genuinely interested and have done your homework!
