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- Tasks: Service and repair mobile and static welfare cabins, ensuring top-notch customer service.
- Company: Join Silver Sockets, a leader in welfare cabin services with a strong reputation.
- Benefits: Enjoy a company pension, flexible hours, and opportunities for overtime.
- Other info: Work remotely, manage your own stock, and enjoy a supportive team environment.
- Why this job: Be part of a dynamic team making a real difference in the welfare industry.
- Qualifications: Experience in electrical systems and mechanical background required.
The predicted salary is between 30000 - 40000 £ per year.
Silver Sockets are market leaders in the service and repair of mobile and static welfare cabins. As a Service Engineer for Silver Sockets, you will be responsible for the day-to-day servicing and repairs of welfare cabins, both mobile and static. Attend reactive breakdowns and repair call outs, aiming for a first-time fix on all faults. Experience in electrical systems is essential as well as a mechanical background. Acting as an ambassador for the company, a high level of customer service will be expected. Reporting to our head engineer, the role is to attend assigned jobs, diagnose faults, conduct repairs, and provide detailed findings and resolution. In addition to this, there will be the requirement to carry out general maintenance services.
The ideal candidate would be based remotely, home address and must have:
- The ability to identify and diagnose faults in a methodical manner.
- Competency to repair faulty equipment in a safe environment.
- The ability to carry out pre-planned preventative maintenance services.
- Read and interpret electrical wiring plans and diagrams.
- Proficient use of a laptop/iPad to manage and supply timely paperwork, including full completion of service reports (with photos if required).
- Awareness of Health and Safety policies and procedures and requirements in line with best practice.
- Exceptional organisation skills to be responsible for holding and maintaining company equipment, including stock, consumables, and company vehicle.
- Self-sufficient management for the stock holding of spare parts in company van.
- Up to date knowledge of Auto Electrics and current industry standards.
- Skills in a field-based customer service environment.
- Reliability and confidence in working independently.
- Self-motivation, drive, and enthusiasm.
- The ability to work within a team of Engineers to maintain and improve efficiency, sharing technical expertise and industry knowledge.
- Full UK Drivers Licence (Maximum 3 points).
- Category BE entitlement (Trailer towing).
The following are desirable but not essential as training will be given:
- Solar maintenance/repair.
- Experience with 4G Telemetry and other ancillary equipment.
- Victron energy systems.
- IT Literate – understanding of basic TCP/IP.
- Experience with Programmable Logic Controllers.
- 18th Edition Wiring Regulations.
Job Type: Full-time
Benefits: Company pension
Schedule: Monday to Friday, On call Rota, Overtime, Weekend availability
Work Location: On the road
Mobile Welfare Service Engineer Glasgow and Slough Areas in Bourne employer: Silver Sockets Ltd
Contact Detail:
Silver Sockets Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Welfare Service Engineer Glasgow and Slough Areas in Bourne
✨Tip Number 1
Get your hands dirty! If you can, try to gain some practical experience in servicing and repairing equipment similar to welfare cabins. This will not only boost your confidence but also give you real-life examples to discuss during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees of Silver Sockets on LinkedIn. Ask them about their experiences and any tips they might have for landing the job. You never know, they might even put in a good word for you!
✨Tip Number 3
Show off your skills! Prepare a portfolio that highlights your previous work, especially anything related to electrical systems or mechanical repairs. Bring it along to interviews to demonstrate your expertise and problem-solving abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Silver Sockets. Don’t miss out on this opportunity!
We think you need these skills to ace Mobile Welfare Service Engineer Glasgow and Slough Areas in Bourne
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience with electrical systems and mechanical backgrounds in your application. We want to see how you can diagnose faults and carry out repairs, so don’t hold back on showcasing your technical expertise!
Be Customer-Focused: As a Service Engineer, you'll be the face of Silver Sockets, so emphasise your customer service skills. Share examples of how you've provided exceptional service in the past, as this will show us you're the right fit for our team.
Keep It Organised: We love a well-structured application! Make sure your CV and cover letter are clear and concise. Use bullet points where necessary to make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! This helps us keep everything organised and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Silver Sockets Ltd
✨Know Your Stuff
Make sure you brush up on your electrical and mechanical knowledge before the interview. Be ready to discuss specific systems you've worked with, and how you've diagnosed and repaired faults in the past. This will show that you're not just familiar with the theory but have practical experience too.
✨Show Off Your Customer Service Skills
As a Service Engineer, you'll be representing the company, so it's crucial to demonstrate your customer service skills. Prepare examples of how you've handled difficult situations or provided exceptional service in previous roles. This will highlight your ability to maintain a positive relationship with clients.
✨Be Prepared for Technical Questions
Expect technical questions related to fault diagnosis and repair processes. Practice explaining your thought process when tackling a breakdown or maintenance task. This will help you articulate your problem-solving skills clearly during the interview.
✨Get Familiar with Health and Safety Protocols
Since safety is paramount in this role, make sure you understand relevant health and safety policies. Be prepared to discuss how you've implemented these in your previous jobs. Showing that you prioritise safety will give the interviewers confidence in your ability to work independently.