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For Companies At a Glance
- Tasks: You'll manage customer orders from start to finish, ensuring smooth delivery and invoicing.
- Company: Join a well-established company in High Wycombe known for its customer focus and supportive environment.
- Benefits: Enjoy 25 days holiday, private healthcare, and a Monday to Friday work schedule.
- Why this job: This role offers great interaction with customers and the chance to develop your organisational skills.
- Qualifications: Previous experience in scheduling engineers or contractors is essential, along with strong communication skills.
- Other info: We value diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 26000 - 28000 £ per year.
We have a fantastic opportunity for a bright, personable and customer focused Scheduler to join our client, a well established company based in High Wycombe.
We are looking for someone to be responsible for ensuring that customer orders are processed efficiently and accurately, from initial contact through to delivery and invoicing. This role involves lots of customer interaction, coordination with internal teams and various administration tasks.
We require someone for this role with previous experience in scheduling out engineers or contractors.
The role is Monday to Friday 9am – 5pm, £26k – £28k plus excellent benefits including 25 days holiday and private healthcare after probation.
Duties include
- Contacting customers, discussing their requirements and delivery schedules
- Answering emails and calls from customers
- Processing orders onto Sage and making sure all details are correct
- Allocating stock and preparing tickets for the Production Supervisor
- Generating forecast schedules and project values
- Raising and sending quotes
- Arranging fulfilment of replacement orders
Skills/Experience
- Experience in a similar role (scheduling engineers/contractors etc)
- Excellent verbal and written communication skills
- Strong attention to detail with great organisational skills
- Able to problem solve and find solutions quickly/efficiently
- Strong customer service skills with a positive and proactive approach
- Able to work under pressure
Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.
As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
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Scheduler employer: Silver Planet Group
Contact Detail:
Silver Planet Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler
✨Tip Number 1
Familiarise yourself with scheduling software, particularly Sage, as it's mentioned in the job description. Being able to demonstrate your proficiency in this tool during any discussions will show that you're ready to hit the ground running.
✨Tip Number 2
Highlight your previous experience in scheduling engineers or contractors when you get the chance. Be prepared to share specific examples of how you've successfully managed schedules and resolved conflicts in the past.
✨Tip Number 3
Practice your communication skills, both verbal and written. Since the role involves a lot of customer interaction, being able to convey information clearly and effectively will be crucial in making a positive impression.
✨Tip Number 4
Showcase your problem-solving abilities by preparing examples of challenges you've faced in previous roles and how you overcame them. This will demonstrate your proactive approach and ability to work under pressure.
We think you need these skills to ace Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in scheduling, particularly with engineers or contractors. Use specific examples to demonstrate your organisational skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer service skills and proactive approach. Mention your ability to handle pressure and provide solutions quickly, as these are key traits for the Scheduler role.
Highlight Communication Skills: In both your CV and cover letter, emphasise your excellent verbal and written communication skills. Provide examples of how you've successfully interacted with customers and internal teams in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Silver Planet Group
✨Showcase Your Scheduling Experience
Make sure to highlight your previous experience in scheduling engineers or contractors. Be prepared to discuss specific examples of how you managed schedules, dealt with conflicts, and ensured timely deliveries.
✨Demonstrate Strong Communication Skills
Since the role involves a lot of customer interaction, practice articulating your thoughts clearly. Prepare to answer questions about how you handle customer inquiries and resolve issues effectively.
✨Emphasise Attention to Detail
The job requires processing orders accurately, so be ready to discuss how you ensure accuracy in your work. You might want to share examples of how you've caught mistakes before they became problems.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you handle pressure and solve problems quickly. Think of situations where you had to think on your feet and come up with effective solutions, and be ready to share those stories.
