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- Tasks: Deliver a five-star customer experience and provide tailored solutions in a luxury retail environment.
- Company: Bespoke retail business known for exceptional customer service and personalised client experiences.
- Benefits: Competitive salary, incentive bonuses, and generous annual leave.
- Why this job: Join a quality-driven team and work with high-end clients in a stylish showroom.
- Qualifications: Experience in retail, excellent communication skills, and a passion for luxury products.
- Other info: Perfect for polished professionals seeking long-term growth in a dynamic environment.
The predicted salary is between 13 - 16 £ per hour.
Our client, a well-established bespoke retail business with a showroom presence in Marlow, is seeking a Retail Consultant to join their team. Working closely with the Owner and Sales Manager, this role offers an excellent opportunity to become part of a specialist, design-led company known for exceptional customer service and a highly personalised client experience.
Due to continued growth and increasing showroom activity, our client is looking to appoint a confident, customer-focused individual who can deliver a consistently high standard of service to a discerning, high-end clientele.
Responsibilities- Delivering a professional, five-star customer experience from initial consultation through to completion
- Taking time to understand individual customer requirements and providing tailored, bespoke solutions
- Managing client enquiries and maintaining clear communication throughout the order process
- Liaising with internal production teams to confirm order progress and completion timelines
- Processing transactions accurately using an EPOS system
- Handling high-value and sentimental items with discretion, care, and professionalism
- Representing the brand to the highest standard within the Marlow showroom
- Proven experience delivering outstanding customer service within a retail or client-facing environment
- Confident, professional, and personable when working with high-end customers
- Able to quickly absorb product knowledge and provide informed guidance to clients
- Excellent communication and interpersonal skills
- Numerically competent with strong attention to detail
- Immaculate personal presentation, reflecting a premium showroom environment
- An interest in art, photography, interior design, luxury brands, or bespoke products would be advantageous
- Monday: 9:00am - 5:00pm
- Friday: 9:00am - 5:00pm
- Every other Saturday: 9:00am - 5:00pm
- Competitive basic salary
- Incentive bonus structure
- Generous annual leave entitlement
This role would suit a polished retail professional seeking a long-term opportunity within a quality driven business where service, trust, and attention to detail are paramount.
Part Time Retail Consultant in Marlow employer: Silver Planet Group
Contact Detail:
Silver Planet Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Retail Consultant in Marlow
✨Tip Number 1
Get to know the company inside out! Research their products, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! When you get the chance to meet with them, be ready to share your experience in delivering top-notch customer service. Use examples that highlight your ability to connect with high-end clients and provide bespoke solutions.
✨Tip Number 3
Dress to impress! Since this role is all about representing a premium brand, make sure your personal presentation reflects that. A polished look can make a great first impression and show you understand the importance of the brand's image.
✨Tip Number 4
Follow up after your meeting! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit!
We think you need these skills to ace Part Time Retail Consultant in Marlow
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in delivering top-notch customer service. We want to see how you've gone above and beyond for clients in the past, especially in a retail or client-facing role.
Tailor Your Application: Take the time to customise your CV and cover letter for this specific role. Mention your interest in bespoke products and how you can contribute to our design-led approach. It shows us you're genuinely interested!
Be Professional and Personable: Since you'll be working with high-end clientele, it's crucial to convey your professionalism in your application. Use a friendly yet polished tone to reflect the premium environment we pride ourselves on.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone!
How to prepare for a job interview at Silver Planet Group
✨Know Your Product
Before the interview, take some time to research the products and services offered by the company. Understanding their bespoke offerings will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you tailored solutions to meet individual client needs, as this is crucial for a Retail Consultant role.
✨Dress to Impress
Since this position involves representing a premium brand, make sure to dress impeccably for the interview. Your personal presentation should reflect the high standards expected in the showroom environment.
✨Practice Active Listening
During the interview, demonstrate your communication skills by actively listening to the interviewer. This will not only help you understand their questions better but also show that you value clear communication, which is key in this role.
