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- Tasks: Be the go-to person for clients, ensuring their needs are met with top-notch service.
- Company: Global fintech leader based in High Wycombe, focused on innovation.
- Benefits: Competitive salary, full medical insurance, and a generous 12% pension contribution.
- Why this job: Join a dynamic team and make a real difference in client satisfaction.
- Qualifications: 2+ years in client services within finance, with strong communication and problem-solving skills.
- Other info: Opportunity to grow in a fast-paced fintech environment.
The predicted salary is between 36000 - 60000 £ per year.
A global fintech company based in High Wycombe is seeking a proactive and detail-oriented Senior Client Service Executive. This role involves serving as the primary contact for clients and ensuring their needs are met with professionalism and efficiency.
Candidates should have at least 2 years of experience in client services within the financial sector and possess strong communication, problem-solving, and organizational skills.
The position offers a competitive salary and comprehensive benefits including full medical insurance and a 12% pension contribution.
Senior Client Services Exec - FinTech (FX & Payments) in High Wycombe employer: Silver Planet Group
Contact Detail:
Silver Planet Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Services Exec - FinTech (FX & Payments) in High Wycombe
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech space and let them know you're on the lookout for opportunities. Sometimes, a friendly chat can lead to a referral that gets you in the door.
✨Tip Number 2
Prepare for those interviews! Research the company and its services thoroughly. Being able to discuss their products and how you can enhance client relationships will show you're genuinely interested and ready to hit the ground running.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in client services before. This will demonstrate your ability to handle the demands of the role effectively.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application directly, ensuring it reaches the right people. Plus, it shows you're keen on joining our team!
We think you need these skills to ace Senior Client Services Exec - FinTech (FX & Payments) in High Wycombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client services, especially within the financial sector. We want to see how your skills align with the role, so don’t be shy about showcasing your problem-solving and communication abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Client Service Executive role. Be sure to mention your proactive approach and any relevant achievements that demonstrate your efficiency.
Showcase Your Soft Skills: In this role, strong communication and organisational skills are key. We love candidates who can convey their thoughts clearly and manage multiple tasks effectively, so make sure to highlight these skills in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Silver Planet Group
✨Know Your FinTech Stuff
Make sure you brush up on the latest trends in the fintech industry, especially around FX and payments. Being able to discuss recent developments or challenges in the sector will show your passion and knowledge, making you stand out as a candidate.
✨Showcase Your Client Service Skills
Prepare specific examples from your past experience where you've successfully resolved client issues or improved service delivery. This will demonstrate your proactive approach and problem-solving abilities, which are crucial for this role.
✨Practice Your Communication
Since strong communication skills are key for this position, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video tools to refine your delivery and ensure you come across as professional and approachable.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s client service strategies or how they measure success in this role. This not only shows your interest but also gives you a chance to assess if the company aligns with your career goals.
