Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers via phone, process orders, and handle queries.
- Company: Join a supportive team in High Wycombe with a focus on customer service.
- Benefits: Enjoy weekly pay, holiday pay, and a subsidised canteen.
- Why this job: Gain valuable experience while working flexible hours in a friendly environment.
- Qualifications: Previous customer service or admin experience and good IT skills required.
- Other info: Immediate start available; perfect for students seeking temporary work.
Our client based in High Wycombe is looking to recruit a Call Handler to join them on a temporary, ongoing basis. The successful candidate will have excellent attention to detail, a great telephone manner and a can-do attitude with previous office experience. The hours are Monday - Friday, 09:00 - 17:00 or 10:00 - 18:00.
Key Duties Include:
- Processing orders and liaising with customers to arrange delivery of supplies
- Making reminder calls to customers
- Dealing with incoming calls and queries appropriately
- Processing Orders
- General administration tasks
Skills / Experience Required:
- Keen eye for detail
- Previous customer service or administration experience
- Good organisational skills
- Good IT skills
- Methodical
- Reliable
This role is available immediately, so please do not delay in applying. There is a subsidised canteen and comfortable break-out facilities on site.
The benefits of being a temporary worker through Bucks & Berks Recruitment:
- A friendly and supportive temps' team; we are here to answer any questions and support you in your role.
- Weekly pay, no more counting down the days until your monthly payday!
- As a temporary candidate, you will receive a Costa gift voucher on your 13th consecutive week worked!
- Holiday pay on top of your hourly rate.
- A flexible approach to working, you are in control of when you are available to work.
- Fantastic experience and opportunities with large and small businesses across the Thames Valley region.
- Gain insight into a variety of departments and organisations, a great way to discover the work you enjoy and the company structures that work for you.
Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.
As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
Customer Services Assistant employer: Silver Planet Group
Contact Detail:
Silver Planet Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Assistant
✨Tip Number 1
Familiarise yourself with the company and its values. Understanding their approach to customer service will help you align your responses during any interviews or conversations, showcasing that you're a great fit for their team.
✨Tip Number 2
Practice your telephone skills! Since this role involves handling calls, consider doing mock calls with friends or family to refine your telephone manner and ensure you sound confident and approachable.
✨Tip Number 3
Highlight your organisational skills in conversations. Be ready to share examples of how you've managed tasks efficiently in previous roles, as this will demonstrate your ability to handle the administrative aspects of the job.
✨Tip Number 4
Show your enthusiasm for the role! When speaking with recruiters or during interviews, express your eagerness to contribute positively to the team and your willingness to learn and adapt quickly.
We think you need these skills to ace Customer Services Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service and administration experience. Emphasise skills like attention to detail, organisational abilities, and IT proficiency, as these are key for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention specific examples from your previous roles that demonstrate your telephone manner and problem-solving skills.
Highlight Relevant Skills: In your application, clearly outline your keen eye for detail and methodical approach. Use bullet points to make these skills stand out, as they are crucial for processing orders and handling customer queries.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential for this role.
How to prepare for a job interview at Silver Planet Group
✨Show Off Your Telephone Skills
Since the role requires a great telephone manner, practice speaking clearly and confidently. You might want to simulate a call with a friend to get comfortable with handling customer queries.
✨Demonstrate Attention to Detail
Prepare examples from your previous experience where your keen eye for detail made a difference. This could be anything from catching errors in orders to ensuring customer satisfaction.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific customer service scenarios. Think about how you would deal with difficult customers or manage multiple tasks at once.
✨Highlight Your Organisational Skills
Discuss how you keep yourself organised, especially when managing orders and customer queries. Mention any tools or methods you use to stay on top of your tasks.
