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- Tasks: Support managers with employee relations and improve HR processes for a better workplace.
- Company: Join a growing company transforming its HR systems and culture.
- Benefits: Competitive salary up to £45,000, professional development, and a diverse work environment.
- Why this job: Be the go-to HR expert and shape the future of employee experience.
- Qualifications: CIPD or relevant HR qualification preferred; strong communication and multitasking skills required.
- Other info: Exciting career growth opportunities as you develop into an HR Business Partner.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
About the Company
Silver Birch Care was established in 2006 to provide high-quality supported living services for looked-after young people aged 16 and over.
Today, our group comprises four specialist providers — Silver Birch Care, The Beeches, Benecare, and LLUK — delivering education, accommodation, care, and tailored support to children and young people aged 6–25 years across the UK. We work in partnership with 43 local authorities and county councils and also provide direct services to HM Government Home Office.
Silver Birch has become a provider of choice for many local authorities, who trust us to achieve positive outcomes for the young people placed with us. They have confidence in our ability to support children and young people to live safe, happy, and successful lives, both now and in the future.
About the Role
We’re looking for a proactive and confident HR Advisor to join our growing HR team, with a strong focus on Employee Relations. In this role, you’ll provide expert HR advice across a broad range of services, while acting as a trusted specialist for ER matters.
You’ll work closely with managers, offering hands-on support and guidance across the full lifecycle of ER cases, from initial advice through to resolution. This is an excellent opportunity for someone who is confident managing complex cases and influencing stakeholders at all levels.
The business is growing rapidly and is committed to delivering a meaningful HR transformation to support that growth. As part of this journey, we are introducing new systems including Sona (HRIS), Tribepad (ATS), and YourHippo(Learning & Development platform). These initiatives are designed to enhance the employee experience and drive greater efficiency across the organisation — and you’ll play an important role in embedding them successfully.
Responsibilities- this is not an exhaustive list and a full job description is available on request
- Provide pro-active support to managers on complex employee relations issues in particular attendance, disciplinary, grievance and absence meetings and advise those leading the issues on the appropriate approach, ensuring this complies with the relevant employment legislation, policies and best practice. This includes investigation and hearing packs, note taking and outcome letters.
- Support our line managers to resolve individual performance/capability issues using appropriate tools, e.g. performance improvement plans and support the manager in taking swift action as appropriate.
- Support the annual appraisal process, including appraisal coaching/workshops, communications to the organisation and compliance reporting.
- Support the HR Administrator with the family friendly processes, including Maternity, Paternity, Adoption and Shared Parental Leave.
- Conduct and manage the monthly sickness reporting process, working alongside the HR Advisor – Midlands/Southeast division.
- Provide HR system support and maintenance including HR reporting.
- Assist and oversee all HR payroll administration where required and work closely with payroll to ensure all HR information is recorded accurately.
- Process and manage any people related subject access requests.
- Support the HR KPI monthly and quarterly reporting process alongside the HR Administrator and proactively develop strategies for improving areas of concern.
- Support HR policy reviews and development.
Qualifications
- A CIPD Level 5 or relevant HR qualification is desirable.
Required Skills
- Motivated to achieve excellence and improvement of personal performance with a positive can-do attitude.
- Great attention to detail.
- Ability to multi-task and prioritise responsibilities and work under pressure.
- Excellent communication and strong interpersonal skills, and an ability to build strong relationships.
- Commitment to continued personal development, maintaining an up-to-date knowledge of developments across the field, industry, legislation/regulations, and practice relevant to your role.
Pay range and compensation package
This role is advertised up to £45,000 based on experience and qualifications.
Benefits
- 31 days holiday (inclusive of bank holidays)
- Pension with NEST Pensions
- Enjoy your birthday off, on us!
- Free parking on site
- Employee Referral Bonus – Know someone great? Refer them and earn £250 when they join and another £250 when they pass probation
- Access to Sage Employee Benefits
- 24/7 access to our Employee Assistance Program
- 24/7 access to Free Medical Assistance
- Personalised development plans
Schedule
Monday to Friday (09:00 – 17:00) on-site
Equal Opportunity Statement
We are committed to diversity and inclusivity. This role is subject to a satisfactory DBS check and referencing.
Human Resources Advisor employer: Silver Birch Care
Contact Detail:
Silver Birch Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Advisor
✨Tip Number 1
Network like a pro! Reach out to current HR professionals on LinkedIn or at industry events. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those tricky interview questions. Think about how you’d handle complex employee relations issues and be ready to share your strategies. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your knowledge of the latest HR systems like Sona and Tribepad. Mentioning these tools in your conversations will demonstrate that you're up-to-date and ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Human Resources Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Advisor role. Highlight your experience with employee relations, performance management, and any relevant HR systems you've used. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining us at StudySmarter and how you can contribute to our HR transformation. Keep it engaging and personal – we love a good story!
Show Off Your Skills: In your application, don’t forget to showcase your attention to detail and ability to multi-task. Mention specific examples of how you've handled complex employee relations issues or improved processes in previous roles. We’re all about excellence here!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Silver Birch Care
✨Know Your HR Stuff
Make sure you brush up on the latest HR legislation and best practices. Familiarise yourself with common employee relations issues like disciplinary actions and grievance procedures, as these will likely come up in your interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully handled complex employee relations matters in the past. Think about specific situations where you provided advice or support to managers, and be ready to discuss the outcomes.
✨Get Comfortable with New Systems
Since the company is introducing new HR systems, it’s a good idea to research Sona, Tribepad, and YourHippo. Being able to discuss how you can leverage these tools to enhance the employee experience will show that you're proactive and tech-savvy.
✨Demonstrate Your Communication Skills
As an HR Advisor, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play potential scenarios with a friend to get comfortable with the types of conversations you'll be having.
