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- Tasks: Plan night shift routes for container loads across the UK and manage driver performance.
- Company: Join Silver Arrow, a leading container company focused on excellent service and employee relationships.
- Benefits: Enjoy perks like free parking, a pension scheme, company uniform, and bonus incentives.
- Why this job: Be part of a dynamic team that values your input and offers a chance to excel in transport planning.
- Qualifications: Must have at least 1 year of container route planning experience and strong customer service skills.
- Other info: Work Monday to Friday nights with a supportive team dedicated to your success.
Silver Arrow require an experienced Transport Planner to work for a container company based in the Knowsley area.
Your Role:
- Night shift route planning for container loads for UK wide distribution.
- Review driver routes and plan to maximise efficiency.
- Keep all customers informed of all failed services or significant delays.
- Provide the communication link between customers and drivers.
- Supervising and managing driver workloads.
- Monitoring driver performance.
- Ensuring your routes are numbered correctly and all jobs are sequenced.
- Investigating failed services and looking into ways to resolve site issues.
- Managing drivers' daily activities in line with the Working Time Directive and driving hours.
- Ensuring every customer receives excellent customer service.
What we need from you:
- Container route planning experience (1 year minimum).
- Previous experience within a transport planning position.
- Experience with Navis VBS.
- Excellent manual transport planning skills and experience.
- Experienced in route planning for 20 x Tractor Units.
- Experience using TOPS Transport Management System.
- Ability to work under pressure and to deadlines.
- Competent decision making.
- Good geographical knowledge of the North West and UK.
- Strong customer service skills.
Perm Benefits:
- Pension
- Free parking
- Company uniform
- Bonus incentives
At Silver Arrow, our priority is you. We strongly believe in getting to know you and understanding your needs in the hope of building a great working relationship.
Call our recruitment team today on 01925 815048 REF: PERM222INDPERM
Transport Planner employer: Silver Arrow
Contact Detail:
Silver Arrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Planner
✨Tip Number 1
Familiarise yourself with the specific transport management systems mentioned in the job description, like TOPS and Navis VBS. Having hands-on experience or even a basic understanding of these systems can set you apart from other candidates.
✨Tip Number 2
Brush up on your geographical knowledge of the North West and the UK. Being able to demonstrate your understanding of key routes and areas during an interview will show that you're well-prepared for the role.
✨Tip Number 3
Prepare examples of how you've successfully managed driver workloads and improved route efficiency in previous roles. Real-life scenarios can illustrate your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Since customer service is a key aspect of this role, think of ways you've provided excellent service in past positions. Be ready to discuss how you handled difficult situations or resolved issues to keep customers satisfied.
We think you need these skills to ace Transport Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in transport planning, especially your container route planning skills. Include specific examples of how you've maximised efficiency in previous roles.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Emphasise your experience with Navis VBS and TOPS Transport Management System, and how you can contribute to excellent customer service.
Showcase Your Skills: In your application, clearly outline your decision-making abilities and geographical knowledge of the North West and UK. Use bullet points to make these skills stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in transport planning.
How to prepare for a job interview at Silver Arrow
✨Showcase Your Route Planning Experience
Make sure to highlight your previous experience in transport planning, especially with container loads. Be prepared to discuss specific examples of how you've maximised efficiency in route planning and any challenges you've overcome.
✨Demonstrate Your Knowledge of Transport Management Systems
Familiarise yourself with the TOPS Transport Management System and Navis VBS, as these are crucial for the role. If you have experience with these systems, be ready to explain how you've used them effectively in past positions.
✨Emphasise Customer Service Skills
Since the role involves keeping customers informed and ensuring excellent service, prepare to discuss how you've handled customer interactions in the past. Share examples of how you've resolved issues or improved customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your decision-making skills under pressure. Think of scenarios where you've had to manage driver workloads or resolve delays, and be ready to explain your thought process and the outcomes.
