Service Administrator

Silver Arrow are looking for a Service Administrator – Warranty & Maintenance for our transport client based in Sheffield – this is a permanent position.

We are currently seeking a Service Administrator – Warranty & Maintenance to support workshop operations by managing technician job cards and processing repair, maintenance, and warranty claims.

This is a fantastic opportunity for someone with a keen eye for detail and a passion for keeping things running smoothly behind the scenes.

Your Shift Pattern:

• Monday – Friday
• 0800 – 1630
• 30-minute lunch

Your Salary

• £30,000 depending on experience.

Your Job:

• Collect and review job cards from technicians to ensure all work is accurately recorded.
• Input repair and maintenance data into our service management system.
• Prepare and submit warranty claims to manufacturers and suppliers in line with company standards.
• Track claim status and follow up on pending or rejected submissions.
• Liaise with technicians and service managers to clarify job details and ensure compliance.
• Maintain accurate records of all service and warranty documentation.
• Support the wider service team with administrative tasks as needed.

What we need from you:

• Experience in a service administration or warranty processing role (truck or automotive industry preferred).
• Strong attention to detail and excellent organisational skills.
• Confident using workshop management systems and Microsoft Office.
• Knowledge of truck components and service processes is a plus.

Benefits:

• Career Development
• Pension up to 8%
• Life Cover
• Yearly Bonus
• 25 days\’ holiday
• Virtual GP
• Health cash plan.

Call our recruitment team today on 01925 815048

REF: 223

INDPERM