At a Glance
- Tasks: Manage export shipments from booking to delivery, ensuring compliance and customer communication.
- Company: Join a leading shipping company in Barking with a dynamic team.
- Benefits: Competitive salary, Monday to Friday work schedule, and a supportive work environment.
- Other info: Opportunity for growth in a busy, collaborative setting.
- Why this job: Be part of a fast-paced industry and make a real impact on global trade.
- Qualifications: 3+ years in freight forwarding or logistics, with strong documentation and customs knowledge.
The predicted salary is between 28000 - 32000 £ per year.
Silver Arrow require an experienced Export Freight Operator to work for a shipping company based in the Barking, East London area. As Export Freight Operator, you will manage shipments from booking through to final delivery, ensuring that all documentation is correct, customs requirements are met and customers are kept fully updated on their cargo. This is a hands-on role in a busy environment where you will liaise closely with carriers, suppliers, customs brokers, finance and internal operations teams.
Your Role
- Manage the end to end export process, ensuring shipments are handled efficiently from booking through to final delivery.
- Coordinate closely with suppliers, carriers, shipping lines and customs brokers to ensure accurate clearance and on-time delivery.
- Prepare, check and maintain all import and export documentation, including commercial invoices, packing lists, bills of lading/air waybills and certificates of origin.
- Ensure full compliance with UK customs regulations, international trade legislation and internal operating procedures.
- Keep up to date with customs requirements, duty rates and tariff codes, applying them correctly to each shipment.
- Prepare and electronically submit customs declarations and any associated documentation as required.
- Communicate proactively with customers to arrange final delivery, provide shipment updates and resolve any issues or exceptions.
- Track and monitor shipments throughout transit, ensuring delivery deadlines and agreed budgets are met.
- Manage the invoicing process, including preparing and issuing invoices, monitoring payments and handling billing queries.
- Work closely with finance and accounts teams to ensure costings, invoicing and payment processes are accurate and up to date.
- Collaborate with internal teams, including customer service, warehouse and transport functions, to support smooth import and export operations.
- Provide regular progress updates to customers and internal stakeholders on cargo movements, delays and delivery timelines.
What we need from you
- Previous experience in freight forwarding, logistics or import/export operations (ideally 3+ years).
- Must be able to do export documentations including customs.
- Strong working knowledge of export and import documentation, customs procedures and international shipping practices.
- Confident user of shipping/forwarding software systems and Microsoft Office (Outlook, Excel, Word).
- Excellent communication skills, with the ability to build effective relationships with customers, carriers and internal teams.
- Highly organised, with the ability to work under pressure, prioritise effectively and manage multiple shipments at the same time.
- Strong attention to detail and a proactive, problem-solving approach.
- Good understanding of international trade regulations and customs compliance; experience with tariff classification is highly desirable.
- Solid experience of invoicing and customer billing processes within a freight or logistics environment.
- Comfortable working in a fast-paced, dynamic setting where priorities can change quickly.
Export Freight Operator in London employer: Silver Arrow Recruitment
Silver Arrow is an exceptional employer, offering a dynamic work environment in Barking where you can thrive as an Export Freight Operator. With a strong focus on employee development and a collaborative culture, we provide opportunities for growth while ensuring our team is supported in managing the complexities of international shipping. Join us to be part of a dedicated team that values your expertise and fosters a proactive approach to logistics.
StudySmarter Expert Advice🤫
We think this is how you could land Export Freight Operator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight and logistics industry. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of customs regulations and export documentation. Be ready to discuss specific scenarios from your past experience that showcase your problem-solving skills and attention to detail. We want you to shine!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Export Freight Operator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in freight forwarding and logistics. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Export Freight Operator role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Show Off Your Attention to Detail:In this role, accuracy is key! When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on, just like we do with our shipments.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Silver Arrow Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of export documentation and customs procedures. Familiarise yourself with the specific requirements for the role, as well as any recent changes in international trade regulations. This will show that you're not just experienced but also proactive about staying updated.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, be prepared to demonstrate your communication skills. Think of examples where you've effectively managed relationships with customers, carriers, or internal teams. Practise articulating these experiences clearly and confidently.
✨Be Organised and Detail-Oriented
In a fast-paced environment, organisation is key. Prepare to discuss how you manage multiple shipments and prioritise tasks. Bring examples of how your attention to detail has helped prevent issues in the past, especially regarding documentation and compliance.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to handling customs compliance or how they stay updated with changing regulations. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
