At a Glance
- Tasks: Manage export shipments from booking to delivery, ensuring all documentation is correct.
- Company: Join Silver Arrow, a dynamic shipping company in Barking.
- Benefits: Competitive salary, supportive team, and opportunities for growth.
- Other info: Collaborative culture focused on building great working relationships.
- Why this job: Be part of a fast-paced environment and make an impact in international trade.
- Qualifications: 3+ years in freight forwarding with strong customs knowledge required.
The predicted salary is between 28000 - 32000 £ per year.
Silver Arrow require an experienced Export Freight Operator to work for a shipping company based in the Barking, East London area. As Export Freight Operator, you will manage shipments from booking through to final delivery, ensuring that all documentation is correct, customs requirements are met and customers are kept fully updated on their cargo. This is a hands-on role in a busy environment where you will liaise closely with carriers, suppliers, customs brokers, finance and internal operations teams.
Responsibilities
- Manage the end-to-end export process, ensuring shipments are handled efficiently from booking through to final delivery.
- Coordinate closely with suppliers, carriers, shipping lines and customs brokers to ensure accurate clearance and on-time delivery.
- Prepare, check and maintain all import and export documentation, including commercial invoices, packing lists, bills of lading/air waybills and certificates of origin.
- Ensure full compliance with UK customs regulations, international trade legislation and internal operating procedures.
- Keep up to date with customs requirements, duty rates and tariff codes, applying them correctly to each shipment.
- Prepare and electronically submit customs declarations and any associated documentation as required.
- Communicate proactively with customers to arrange final delivery, provide shipment updates and resolve any issues or exceptions.
- Track and monitor shipments throughout transit, ensuring delivery deadlines and agreed budgets are met.
- Manage the invoicing process, including preparing and issuing invoices, monitoring payments and handling billing queries.
- Work closely with finance and accounts teams to ensure costings, invoicing and payment processes are accurate and up to date.
- Collaborate with internal teams, including customer service, warehouse and transport functions, to support smooth import and export operations.
- Provide regular progress updates to customers and internal stakeholders on cargo movements, delays and delivery timelines.
Qualifications
- Previous experience in freight forwarding, logistics or import/export operations (ideally 3+ years).
- Must be able to do export documentation including customs.
- Strong working knowledge of export and import documentation, customs procedures and international shipping practices.
- Confident user of shipping/forwarding software systems and Microsoft Office (Outlook, Excel, Word).
- Excellent communication skills, with the ability to build effective relationships with customers, carriers and internal teams.
- Highly organised, with the ability to work under pressure, prioritise effectively and manage multiple shipments at the same time.
- Strong attention to detail and a proactive, problem-solving approach.
- Good understanding of international trade regulations and customs compliance; experience with tariff classification is highly desirable.
- Solid experience of invoicing and customer billing processes within a freight or logistics environment.
- Comfortable working in a fast-paced, dynamic setting where priorities can change quickly.
At Silver Arrow, our priority is you. We strongly believe in getting to know you and understanding your needs in the hope of building a great working relationship.
Export Freight Operator in London employer: Silver-Arrow-4
At Silver Arrow, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Barking where your contributions as an Export Freight Operator are valued and recognised. Our commitment to employee growth is evident through ongoing training opportunities and a supportive culture that encourages collaboration and innovation. With competitive salaries and a focus on work-life balance, we ensure that our team members thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Export Freight Operator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your experience as an Export Freight Operator aligns with their needs. This will help you stand out during the conversation.
✨Tip Number 3
Practice your communication skills! As an Export Freight Operator, you'll need to liaise with various stakeholders. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it’s a great way to ensure your application gets into the right hands quickly.
We think you need these skills to ace Export Freight Operator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Export Freight Operator role. Highlight your relevant experience in freight forwarding and logistics, especially any hands-on work with export documentation and customs procedures. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to managing shipments and liaising with customers, as well as your problem-solving skills. We love a good story!
Show Off Your Attention to Detail:In the world of export freight, details matter! Make sure to showcase your attention to detail in your application. Whether it's through your CV format or examples of past work, we want to see that you can handle the nitty-gritty of documentation and compliance.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Silver Arrow and what we stand for!
How to prepare for a job interview at Silver-Arrow-4
✨Know Your Stuff
Make sure you brush up on your knowledge of export documentation and customs procedures. Familiarise yourself with the specific requirements for the role, as well as any recent changes in international trade regulations. This will show that you're proactive and serious about the position.
✨Showcase Your Experience
Prepare to discuss your previous experience in freight forwarding or logistics in detail. Be ready to share specific examples of how you've managed shipments, dealt with customs issues, or resolved customer queries. This will help demonstrate your hands-on experience and problem-solving skills.
✨Communicate Clearly
Since communication is key in this role, practice articulating your thoughts clearly and confidently. Think about how you would explain complex shipping processes to a customer or colleague. Good communication can set you apart from other candidates.
✨Ask Smart Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the company's approach to customs compliance or how they handle unexpected shipment delays. Asking thoughtful questions shows your genuine interest in the role and the company.
