At a Glance
- Tasks: Manage customer enquiries and support daily operations in our Pump Hire branches.
- Company: Join Selwood, the UK's leading pump rental solutions company with a stellar reputation.
- Benefits: Enjoy competitive pay, bonuses, health schemes, and generous holiday leave.
- Other info: Great career growth opportunities in a diverse and inclusive workplace.
- Why this job: Be part of a dynamic team and develop your skills in a supportive environment.
- Qualifications: Strong communication, organisational skills, and a willingness to learn.
The predicted salary is between 30000 - 40000 £ per year.
Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. With an unrivalled depth of technical pumping expertise; a pedigree spanning seven decades and employing a wide variety of skilled staff throughout our nationwide network of branches, our ever-growing business is one of the largest privately owned companies serving the Water, Environmental and Construction industries.
About The Role
We are growing our team in Bedford to meet the ever-increasing needs of our expanding business, and as such are looking for a Hire / Sales Controller to join the team. As a Hire / Sales Controller you are at the heart of our Pump Hire branches, this role will bring the individual into daily contact with Selwood stakeholders as well as our external client base. This is a great opportunity for an individual to join our business and be supported by our branch team to learn and understand the day-to-day operations of Selwood.
In this role you will need to be a confident self-starter, who has the ability and willingness to learn and develop your skills. The role will require good communication skills both verbal and written correspondence as well as having the ability to use a variety of systems and Microsoft office applications. You will also need to have strong administrative skills to raise hire and sales quotations and subsequent contracts, raise purchase orders and process invoices.
Main responsibilities include:
- Deal with in-bound calls and emails and subsequently liaising with internal and external stakeholders & to take ownership of enquiries & deal with them accordingly in a timely manner.
- Prioritise workload and ensure the day-to-day customer requirements are met in a timely manner, whilst ensuring all paperwork including (but not limited to) hire and sales quotations, subsequent contracts, purchase orders, invoices and other administrative tasks are completed.
- Ensure that contracts, transport documentation and other paperwork are accurately input and up to date on to the applicable systems.
- Liaise with the appropriate internal teams, ensuring relevant equipment, transport and workforce are in place to cover depot & customer requirements.
Skills and Competencies:
- Excellent planning and organisational skills
- Ability to build and maintain good customer relationships.
- Ability to prioritise workload.
- Strong communication skills both written and verbal.
- Proven ability of learning new skills and or products.
- A good understanding of IT systems including Excel, Word and Outlook.
- Ability to stay calm under pressure.
- A good level of problem-solving skills.
What we can offer you
Selwood are pleased to offer: We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life.
- Eligible for company bonus scheme (annual and quarterly payments)
- Medicash Scheme – medical expenses scheme (access to 24-hour online GP services, discounted gym memberships)
- Pension scheme with contribution based on total earnings not just salary
- 25 days holiday + 8 Bank Holidays
- Increasing annual leave entitlement with long service
- 3x your annual salary life insurance (DIS)
- Support for development and training
- Employee assistance programme (EAP) & access to Mental Health first aiders
- Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more)
EDI Statement
Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. As part of your recruitment journey, we are happy to support requests for reasonable adjustments. At the heart of our company values we prioritise our people and encourage them to be innovative, entrepreneurial and put the customer at the centre of all we do.
Hire / Sales Controller employer: Siltbuster
Selwood is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With a comprehensive benefits package including a company bonus scheme, generous holiday entitlement, and access to health and wellness resources, employees are empowered to thrive both personally and professionally. Located in Bedford, the role of Hire / Sales Controller provides a unique opportunity to engage with a diverse range of stakeholders while contributing to a leading company in the pump rental solutions industry.
StudySmarter Expert Advice🤫
We think this is how you could land Hire / Sales Controller
✨Tip Number 1
Get to know Selwood and our pump rental solutions! Research our company values and services so you can speak confidently about how you fit into our team. This will show us that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with clients and stakeholders, being able to articulate your thoughts clearly is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Prepare a mock schedule or plan for how you would manage daily tasks as a Hire / Sales Controller. This will demonstrate your ability to prioritise and handle multiple responsibilities effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re proactive and ready to take the first step in joining our fantastic team at Selwood.
We think you need these skills to ace Hire / Sales Controller
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Hire / Sales Controller role. Highlight your relevant skills and experiences that align with our needs at Selwood, especially in customer service and administrative tasks.
Showcase Your Communication Skills:Since strong communication is key for this role, use clear and concise language in your written application. Don’t forget to demonstrate your ability to handle both verbal and written correspondence effectively.
Highlight Your Organisational Skills:We love a well-organised candidate! In your application, mention any experience you have with prioritising workloads and managing multiple tasks. This will show us you can keep up with the fast-paced environment at Selwood.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Selwood!
How to prepare for a job interview at Siltbuster
✨Know Your Stuff
Before the interview, make sure you understand Selwood's services and products. Familiarise yourself with their pump rental solutions and how they cater to different industries. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Communication Skills
As a Hire / Sales Controller, communication is key. Practice articulating your thoughts clearly and concisely. You might want to prepare examples of how you've successfully communicated with clients or resolved issues in the past. This will demonstrate your ability to build and maintain good customer relationships.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you prioritise tasks and manage your workload. Think of specific instances where you successfully juggled multiple responsibilities. This will highlight your planning and organisational skills, which are crucial for the role.
✨Stay Calm Under Pressure
Interviews can be nerve-wracking, but it's important to stay composed. Prepare for potential challenging questions and practice your responses. Showing that you can remain calm and think critically under pressure will impress the interviewers and align with the job's requirements.
