At a Glance
- Tasks: Manage sales and hire operations, ensuring excellent customer service and timely responses.
- Company: Join Selwood, the UK's leading pump rental solutions company with a stellar reputation.
- Benefits: Enjoy competitive pay, bonuses, health schemes, and generous holiday leave.
- Other info: Great career growth opportunities in a diverse and inclusive workplace.
- Why this job: Be part of a dynamic team and develop your skills in a supportive environment.
- Qualifications: Strong communication, organisational skills, and a willingness to learn are essential.
The predicted salary is between 30000 - 40000 £ per year.
Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. With an unrivalled depth of technical pumping expertise; a pedigree spanning seven decades and employing a wide variety of skilled staff throughout our nationwide network of branches, our ever-growing business is one of the largest privately owned companies serving the Water, Environmental and Construction industries.
About The Role
We are growing our team in Bedford to meet the ever-increasing needs of our expanding business, and as such are looking for a Hire / Sales Controller to join the team. As a Hire / Sales Controller you are at the heart of our Pump Hire branches, this role will bring the individual into daily contact with Selwood stakeholders as well as our external client base. This is a great opportunity for an individual to join our business and be supported by our branch team to learn and understand the day-to-day operations of Selwood.
In this role you will need to be a confident self-starter, who has the ability and willingness to learn and develop your skills. The role will require good communication skills both verbal and written correspondence as well as having the ability to use a variety of systems and Microsoft office applications. You will also need to have strong administrative skills to raise hire and sales quotations and subsequent contracts, raise purchase orders and process invoices.
Main responsibilities include:
- Deal with in-bound calls and emails and subsequently liaising with internal and external stakeholders & to take ownership of enquiries & deal with them accordingly in a timely manner.
- Prioritise workload and ensure the day-to-day customer requirements are met in a timely manner, whilst ensuring all paperwork including (but not limited to) hire and sales quotations, subsequent contracts, purchase orders, invoices and other administrative tasks are completed.
- Ensure that contracts, transport documentation and other paperwork are accurately input and up to date on to the applicable systems.
- Liaise with the appropriate internal teams, ensuring relevant equipment, transport and workforce are in place to cover depot & customer requirements.
Skills and Competencies:
- Excellent planning and organisational skills
- Ability to build and maintain good customer relationships.
- Ability to prioritise workload.
- Strong communication skills both written and verbal.
- Proven ability of learning new skills and or products.
- A good understanding of IT systems including Excel, Word and Outlook.
- Ability to stay calm under pressure.
- A good level of problem-solving skills.
What we can offer you
Selwood are pleased to offer: We understand balancing work and life commitments isn’t always easy, that’s why we’ve designed our benefits package to support you in all areas of life.
- Eligible for company bonus scheme (annual and quarterly payments)
- Medicash Scheme – medical expenses scheme (access to 24-hour online GP services, discounted gym memberships)
- Pension scheme with contribution based on total earnings not just salary
- 25 days holiday + 8 Bank Holidays
- Increasing annual leave entitlement with long service
- 3x your annual salary life insurance (DIS)
- Support for development and training
- Employee assistance programme (EAP) & access to Mental Health first aiders
- Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more)
EDI Statement
Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. As part of your recruitment journey, we are happy to support requests for reasonable adjustments. At the heart of our company values we prioritise our people and encourage them to be innovative, entrepreneurial and put the customer at the centre of all we do.
Sales & Hire Controller — Pump Solutions in Bedford employer: Siltbuster
Selwood is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With a comprehensive benefits package including a company bonus scheme, generous holiday entitlement, and access to health and wellness resources, employees are empowered to thrive both personally and professionally. Located in Bedford, the role of Sales & Hire Controller provides a unique opportunity to engage with a diverse range of stakeholders while contributing to a leading company in the pump rental solutions industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Hire Controller — Pump Solutions in Bedford
✨Tip Number 1
Get to know Selwood and its values! Research the company’s history, their approach to customer service, and their product range. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since the role involves liaising with various stakeholders, it’s crucial to be clear and confident. Try role-playing common scenarios with a friend or family member to boost your confidence before the big day.
✨Tip Number 3
Show off your organisational skills! Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to prioritise workload effectively, which is key for the Hire/Sales Controller role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join Selwood’s fantastic team.
We think you need these skills to ace Sales & Hire Controller — Pump Solutions in Bedford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales & Hire Controller role. Highlight your relevant experience and skills that match what we're looking for, like strong communication and organisational abilities.
Showcase Your Skills:Don’t just list your skills; give examples of how you've used them in past roles. If you’ve dealt with customer enquiries or managed paperwork efficiently, let us know! We love seeing real-life applications of your talents.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, showing us you can communicate effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application reaches us quickly and securely. Plus, you’ll find all the details about the role and our company there!
How to prepare for a job interview at Siltbuster
✨Know Your Pumps
Before the interview, brush up on your knowledge of pump solutions and the specific products Selwood offers. Understanding their fleet and how they cater to different industries will show your genuine interest and help you stand out.
✨Master Communication Skills
Since the role requires strong verbal and written communication, practice articulating your thoughts clearly. Consider role-playing common interview questions with a friend to enhance your confidence in discussing customer relationships and administrative tasks.
✨Show Your Organisational Skills
Prepare examples from your past experiences that demonstrate your planning and organisational abilities. Be ready to discuss how you prioritise workloads and manage multiple tasks, as this is crucial for the Hire/Sales Controller position.
✨Familiarise Yourself with IT Systems
Get comfortable with Microsoft Office applications, especially Excel and Outlook. If you have experience with similar systems, be prepared to share how you've used them effectively in previous roles to manage documentation and communications.
