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- Tasks: Join our languages team as a Part-Time Bookings Administrator, managing bookings and client inquiries.
- Company: Be part of a dynamic team focused on providing top-notch interpreting services.
- Benefits: Enjoy on-site parking, career growth opportunities, monthly lunches, and Christmas bonuses.
- Why this job: This role offers hands-on experience in a fast-paced environment with potential for remote work after training.
- Qualifications: Must be confident, organized, and proficient in Microsoft Office; strong communication skills are essential.
- Other info: Work 25 hours a week, Monday to Friday, with core hours from 1:00 PM to 6:00 PM.
We are looking for a Part-Time Bookings Administrator to join our languages team. This part-time, office-based position offers 25 hours per week, Monday to Friday, 1:00 PM – 6:00 PM. Salary is £23,000 – £24,000 pro rata, dependent on experience and relevant skills, with full training provided. After the full training program, there may be opportunities for occasional remote work, subject to business needs and team agreements. The core hours of 1:00 PM – 6:00 PM will generally be required. The Part-Time Bookings Administrator will be the first point of contact for clients seeking interpreting services and for the interpreters. You will play a key role in ensuring the smooth running of our day-to-day operations, including services to be booked, scheduling appointments, requesting interpreter/translator availability, confirming bookings, making amendments as required, and filling short-notice emergency bookings. Key Duties: * Process bookings and inquiries efficiently in a fast-paced environment * Schedule appointments for interpreters * Answer the telephone and be the first point of contact for clients and interpreters * Provide and maintain excellent customer service * Manage interpreter/translator availability * Confirm bookings and make amendments as required * Fill short-notice emergency bookings * Perform filing and general office administration tasks You Must: * Be a confident, self-motivated individual with a friendly and personable manner * Be able to multi-task under pressure, manage time effectively, and prioritise tasks * Be a strong verbal and written communicator * Be confident speaking over the phone with clients and interpreters * Be proficient in Microsoft Office Suite (Word, Excel, Outlook) * Be highly organised, accurate, and pay great attention to detail * Be able to work as part of a team, but also independently when required * Have a flexible and supportive attitude towards your job role and team members Benefits: * On-site parking * Opportunities for career growth within the company * Monthly lunches * Christmas bonuses Please note that only shortlisted applicants will be contacted for an interview
Part time Bookings Administrator employer: Silent Sounds Communications Ltd
Contact Detail:
Silent Sounds Communications Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part time Bookings Administrator
✨Tip Number 1
Familiarize yourself with the interpreting services industry. Understanding the nuances of this field will help you communicate effectively with clients and interpreters, showcasing your knowledge during any interactions.
✨Tip Number 2
Practice your phone communication skills. Since you'll be the first point of contact, being confident and personable over the phone is crucial. Consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel and Outlook. Being proficient in these tools will not only help you manage bookings efficiently but also demonstrate your readiness for the role.
✨Tip Number 4
Showcase your organizational skills. Think of examples from your past experiences where you successfully managed multiple tasks under pressure. This will highlight your ability to thrive in a fast-paced environment.
We think you need these skills to ace Part time Bookings Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Part-Time Bookings Administrator. Emphasize your customer service experience, organizational skills, and proficiency in Microsoft Office.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and explains why you are a great fit. Mention specific examples of how you've successfully managed bookings or provided excellent customer service in the past.
Highlight Communication Skills: Since the role requires strong verbal and written communication, make sure to demonstrate these skills in your application. Use clear and concise language, and consider including examples of your experience communicating with clients or team members.
Showcase Your Flexibility: The job requires a flexible attitude, so be sure to mention any experiences where you've adapted to changing circumstances or taken on additional responsibilities. This will show that you're ready to meet the demands of the role.
How to prepare for a job interview at Silent Sounds Communications Ltd
✨Show Your Customer Service Skills
As a Part-Time Bookings Administrator, you'll be the first point of contact for clients and interpreters. Make sure to highlight your previous customer service experience and how you handle inquiries efficiently.
✨Demonstrate Your Multi-Tasking Ability
This role requires managing multiple bookings and inquiries simultaneously. Prepare examples from your past experiences where you successfully juggled various tasks under pressure.
✨Be Ready to Discuss Microsoft Office Proficiency
Since proficiency in Microsoft Office Suite is essential, be prepared to discuss your experience with Word, Excel, and Outlook. You might even want to mention specific tasks you've accomplished using these tools.
✨Emphasize Your Teamwork and Independence
The job requires both teamwork and the ability to work independently. Share examples that showcase your flexibility and how you've contributed to a team while also being self-motivated when working alone.
