Deaf Services Bookings & On-Call Coordinator
Deaf Services Bookings & On-Call Coordinator

Deaf Services Bookings & On-Call Coordinator

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client bookings and inquiries while delivering top-notch customer service.
  • Company: A leading service provider for Deaf communication with a supportive team.
  • Benefits: Full training provided, flexible hours, and a chance to make a difference.
  • Why this job: Join a meaningful role that enhances communication access for the Deaf community.
  • Qualifications: BSL Level 2 qualifications and strong organisational skills required.
  • Other info: Opportunity for personal growth in a dynamic and inclusive environment.

The predicted salary is between 36000 - 60000 £ per year.

A service provider for Deaf communication seeks a Bookings Coordinator to join their team. This role involves managing client bookings and inquiries while ensuring excellent customer service. Ideal candidates will possess BSL Level 2 qualifications and demonstrate strong communication and organizational skills.

Responsibilities include:

  • Handling bookings
  • Maintaining records
  • Providing a 24-hour service

Full training is provided, and only shortlisted applicants will be contacted for interviews.

Deaf Services Bookings & On-Call Coordinator employer: Silent Sounds Communications Ltd

As a leading service provider for Deaf communication, we pride ourselves on fostering an inclusive and supportive work environment that values diversity and empowers our employees. Our commitment to professional development is evident through comprehensive training programmes, ensuring that our team members grow alongside the organisation. Located in a vibrant community, we offer flexible working arrangements and a culture that prioritises collaboration and respect, making us an excellent employer for those seeking meaningful and rewarding careers.
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Contact Detail:

Silent Sounds Communications Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deaf Services Bookings & On-Call Coordinator

✨Tip Number 1

Make sure you know your stuff! Brush up on your BSL skills and be ready to showcase them during the interview. We want to see how well you can communicate, so practice makes perfect!

✨Tip Number 2

Research the company and its services. Understanding what they do and how they support the Deaf community will help you stand out. We love candidates who show genuine interest in our mission!

✨Tip Number 3

Prepare for common interview questions related to customer service and organisation. Think of examples from your past experiences that highlight your skills. We appreciate candidates who can demonstrate their problem-solving abilities!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team. Don’t miss out on this opportunity!

We think you need these skills to ace Deaf Services Bookings & On-Call Coordinator

BSL Level 2 Qualifications
Customer Service Skills
Communication Skills
Organizational Skills
Record Keeping
Booking Management
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Show Off Your BSL Skills: Make sure to highlight your BSL Level 2 qualifications in your application. We want to see how your skills can contribute to our team and enhance communication with our clients.

Be Organised: Since this role involves managing bookings and maintaining records, demonstrate your organisational skills in your application. A clear structure in your CV and cover letter will show us you’re the right fit for the job.

Customer Service is Key: We’re all about excellent customer service, so share any relevant experience you have in this area. Let us know how you’ve gone above and beyond for clients in the past!

Apply Through Our Website: To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and consider you for the role!

How to prepare for a job interview at Silent Sounds Communications Ltd

✨Know Your BSL Basics

Since the role requires BSL Level 2 qualifications, brush up on your British Sign Language skills before the interview. Practising common phrases and responses can help you feel more confident and demonstrate your commitment to effective communication.

✨Showcase Your Organisational Skills

Prepare examples of how you've successfully managed bookings or schedules in the past. Be ready to discuss specific tools or methods you use to stay organised, as this will highlight your ability to handle the responsibilities of the role.

✨Customer Service is Key

Think of scenarios where you provided excellent customer service, especially in challenging situations. Be prepared to share these experiences during the interview, as they will illustrate your capability to maintain high standards in client interactions.

✨Ask Insightful Questions

Prepare a few thoughtful questions about the company’s approach to Deaf services and how they support their staff. This shows your genuine interest in the role and helps you understand if the company culture aligns with your values.

Deaf Services Bookings & On-Call Coordinator
Silent Sounds Communications Ltd
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