At a Glance
- Tasks: Lead the aftersales team to enhance customer satisfaction and drive profits.
- Company: Established automotive dealership in Reading with a focus on growth.
- Benefits: Competitive salary, uncapped OTE, company car, and additional perks.
- Other info: Opportunity to manage and develop a motivated team of technicians and apprentices.
- Why this job: Step up your career in a dynamic environment and make a real impact.
- Qualifications: Experience in aftersales or as a Senior Aftersales Advisor is essential.
The predicted salary is between 30000 - 40000 £ per year.
The Role:
Silcom Recruitment is currently recruiting on behalf of a well-established client based in Reading, seeking to add an Aftersales Manager to the company. Supporting the senior management team, you will be responsible for the following:
- A complete understanding of Aftersales processes in a modern dealership.
- An ability to develop and implement processes that will achieve budget results.
- To liaise with company representatives to maintain manufacturer standard requirements & KPI targets.
- Must have the drive and determination to deliver outstanding customer satisfaction with the overall objective of increasing turnover and profit to exceed set budgets.
- To have a hands-on approach to manage, motivate and train staff to ensure the growth and development of the departments.
- Create, agree and control sales, merchandising, advertising and sales promotion plans to support the achievement of service department plans and budgets.
Relevant Experience & Qualifications Required:
- Experienced Senior Aftersales Advisor looking for a step up in responsibility OR current automotive Aftersales Management experience would be considered.
- Experience of working with a main dealer is essential.
- Ideally, you will have experience within an aftersales environment; the ideal candidate would be someone looking to make a name for themselves in an Aftersales Manager role in a smaller site.
- Responsibility for 3 Technicians, 2 Apprentices & 2 Service Advisors.
The Package:
£30,000 - £40,000 basic (experience dependent) with an OTE of £55,000 uncapped + car and other company benefits.
Aftersales Manager - Reading employer: Silcom Recruitment
Join a dynamic team as a Vehicle Technician in Poole, where your expertise will be valued and rewarded with a competitive salary of £36,000 - £40,000 a year. Our supportive work culture fosters professional growth, offering opportunities for skill enhancement and career advancement in a thriving used car sales and service environment. Enjoy the unique advantage of working in a location that combines a vibrant community with a commitment to quality service, making every day meaningful and fulfilling.
