The Role:
We are seeking a confident, experienced, and highly organised Service Advisor to join a reputable dealership based in Plymouth. This is a rare opportunity to step into a sole Service Advisor position within a quieter, newly established aftersales department representing an exciting and growing brand.
This role is perfect for someone who enjoys autonomy, takes pride in delivering exceptional customer service, and wants the chance to truly make the position their own. With a supportive management team and flexibility built into the working structure, this is an ideal next step for an ambitious Service Advisor looking for progression, ownership, and stability.
Responsibilities & Requirements of a Service Advisor:
Act as the primary point of contact for all service customers, managing the full customer journey from booking to vehicle handover.
Produce accurate job cards, update customers proactively, and ensure all work is authorised correctly.
Liaise closely with workshop technicians to ensure smooth daily operations.
Raise invoices and handle customer payments efficiently and professionally.
Deliver exceptional customer service while maintaining high levels of organisation and attention to detail.
Work independently in a smaller aftersales environment, demonstrating confidence and strong decision‑making skills.
Prior experience as a motor trade Service Advisor is essential.
Package:
Basic Salary: £30,500. On Target Earnings: £34,500 (Uncapped Bonus Potential).
Hours: Monday–Friday, 8:00am–5:00pm with a 1-hour lunch, with flexibility available – for example, a shorter lunch to allow for an earlier finish.
No weekends – great work-life balance.
If you believe you have the experience, passion, and initiative to thrive as a sole Service Advisor within a developing aftersales department, we would love to hear from you.
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Service Advisor - Plymouth employer: Silcom Recruitment
Join a dynamic team as a Vehicle Technician in Poole, where your expertise will be valued and rewarded with a competitive salary of £36,000 - £40,000 a year. Our supportive work culture fosters professional growth, offering opportunities for skill enhancement and career advancement in a thriving used car sales and service environment. Enjoy the unique advantage of working in a location that combines a vibrant community with a commitment to quality service, making every day meaningful and fulfilling.
