The Role:
Silcom Recruitment are currently supporting a client of ours, with the hire of an experienced motor trade Service Manager based in Norwich. Our client seeks a hands-on professional capable of effectively managing both the service department and workshop operations.
Responsibilities & requirements of a Service Manager:
- Promote and maintain positive people relations across the business.
- Provide robust support and effective leadership to the broader service team.
- Oversee daily operations of the Service Department, ensuring franchise goals are met.
- Efficiently manage the service department, optimising workflow, and productivity.
- Introduce streamlined processes to elevate service efficiency and quality.
- Handle customer inquiries, complaints, and feedback.
- Monitor inventory levels and order necessary parts and supplies.
- Analyse service performance metrics and identify areas for improvement.
- Collaborate with other departments to optimise overall dealership operations.
The Package:
- Basic Salary of £32,000 + Bonus + Company Car + Fuel Card!!
- Monday to Friday – [8:00am - 18:00pm] + No weekends!!
- (Weekend work is only required in cases of critical business necessity).
- 25 days holiday [Rising to 28 days with time].
If you believe you have the necessary knowledge, experience, and enthusiasm to succeed within the Service Manager position, then we would like to hear from you.
Service Manager - Norwich employer: Silcom Recruitment
Join a dynamic team as a Vehicle Technician in Poole, where your expertise will be valued and rewarded with a competitive salary of £36,000 - £40,000 a year. Our supportive work culture fosters professional growth, offering opportunities for skill enhancement and career advancement in a thriving used car sales and service environment. Enjoy the unique advantage of working in a location that combines a vibrant community with a commitment to quality service, making every day meaningful and fulfilling.
