The Role:
Silcom Recruitment are delighted to be recruiting onbehalf of an established motor trade group with an impressive site, based in Northampton. Our client is keen to add an experienced Service Advisor to their growing team on a full time basis, you will be responsible for the following:
Duties will include:
- To meet & greet your customers, & clarify their Service, MOT and/or repair requirements.
- To manage your customers effectively throughout the day, maintaining regular contact and offer excellent, personalised levels of service.
- To up-sell products & Service Plans, handle objections and record sales activity.
- To raise invoices for work done & meet the customers' time deadlines for collection of their vehicles.
Experience Required:
- You will currently be working in a similar position within a main dealer, with ideally a minimum of 1-2 years' aftersales experience.
- Kerridge or Pinnacle system experience beneficial.
- Excellent communication skills.
- Team player with a flexible attitude; is willing to ensure customer satisfaction.
- You need to hold a full driving licence.
The Package:
£24,000 Basic Salary (Experience Dependant). Uncapped OTE £31,000 + company benefits
Monday to Friday 08:00am - 18:00pm - Saturday morning (1 in 3 weekends) 08:00 - 13:00
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Service Advisor - Northampton employer: Silcom Recruitment
Join a dynamic team as a Vehicle Technician in Poole, where your expertise will be valued and rewarded with a competitive salary of £36,000 - £40,000 a year. Our supportive work culture fosters professional growth, offering opportunities for skill enhancement and career advancement in a thriving used car sales and service environment. Enjoy the unique advantage of working in a location that combines a vibrant community with a commitment to quality service, making every day meaningful and fulfilling.
