At a Glance
- Tasks: Lead the Aftersales team to achieve targets and enhance customer satisfaction.
- Company: Join a dynamic automotive dealership in Croydon with a focus on excellence.
- Benefits: Competitive salary, OTE earnings, car scheme, Bupa healthcare, and more perks.
- Other info: Opportunity for career growth in a fast-paced automotive environment.
- Why this job: Make a real impact in a thriving dealership while developing your leadership skills.
- Qualifications: Proven Aftersales Management experience and strong team management skills required.
The predicted salary is between 50000 - 60000 £ per year.
The Role: Silcom Recruitment is recruiting on behalf of one of our clients, who seek an experienced Aftersales Manager in Croydon. Reporting to the Head of Business, you will be responsible for the following tasks & duties:
- A complete understanding of Aftersales processes in a modern dealership.
- To liaise with company representatives to maintain manufacturer standard requirements & KPI targets.
- Manage the day-to-day operations of the Service & Parts Department to ensure the key targets of the franchise are achieved.
- Must have the drive and determination to deliver outstanding customer satisfaction with the overall objective of increasing turnover and profit to exceed set budgets.
- To have a hands-on approach to manage, motivate and train staff to ensure the growth and development of the departments. This is KEY.
- Create, agree and control sales, merchandising, recruitment & advertising and aftersales promotion plans to support the achievement of Service & Parts department plans and budgets.
Relevant Experience & Qualifications Required:
- Current/recent automotive Aftersales Management experience is essential.
- Experience of working with a main dealer would be highly advantageous.
- The successful candidate will be able to demonstrate how they have consistently delivered an above budget financial performance.
- Experience of managing a team of around 15+ people would be essential to succeed in this role.
The Package: £50,000 - £60,000 basic with an OTE of £70,000 - £80,000 + car scheme, Bupa healthcare and other company benefits.
Aftersales Manager - Croydon in London employer: Silcom Recruitment
Join a dynamic team as a Vehicle Technician in Poole, where your expertise will be valued and rewarded with a competitive salary of £36,000 - £40,000 a year. Our supportive work culture fosters professional growth, offering opportunities for skill enhancement and career advancement in a thriving used car sales and service environment. Enjoy the unique advantage of working in a location that combines a vibrant community with a commitment to quality service, making every day meaningful and fulfilling.
