The Role
We have a new and exciting vacancy to join a great client of ours as a Service Reception Manager for a busy dealership, based in Basingstoke. Reporting to the Aftersales Manager, you will be responsible for the following:
Role & Responsibilities
- Responsible for the day to day management of Service Reception, ensuring correct processes are followed and targets are achieved
- Providing an exceptional level of customer care and satisfaction
- Have at least 2 years’ experience in a Franchised Dealership, working in a similar role.
- Managing the bookings process for servicing and repairs
- Have high energy and bring a positive influence to the service department
- Interacting with customers face to face, over the phone and digitally
- Selling additional products and services
The Package
Up to £27,000 Basic Salary, OTE £35,000 + great company benefits.
Monday to Friday 08:00 - 18:00.Saturday morning cover only in the absence of Service Advisors.
If you believe you have the necessary knowledge, experience and enthusiasm to succeed in this position, then we would like to hear from you.
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Service Reception Manager - Basingstoke employer: Silcom Recruitment
Join a dynamic team as a Vehicle Technician in Poole, where your expertise will be valued and rewarded with a competitive salary of £36,000 - £40,000 a year. Our supportive work culture fosters professional growth, offering opportunities for skill enhancement and career advancement in a thriving used car sales and service environment. Enjoy the unique advantage of working in a location that combines a vibrant community with a commitment to quality service, making every day meaningful and fulfilling.
