The Role:
Silcom Recruitment are recruiting on the behalf of a motor trade dealership group based in Andover. Our client is currently seeking a Service Advisor to join their established team.
As a Service Advisor, you play a crucial role within our service team, overseeing the seamless and customer-oriented service process.
Responsibilities & Requirements:
Act as the adept liaison between our valued customers and the workshop and perform a thorough check-in of the vehicle, reviewing customer and vehicle data.
Direct contact with customers allows you to make a substantial impact on their satisfaction, making our aftersales operation a resounding success.
Conduct visual inspection and quick-test to assess the vehicle's status.
Monitor repair status and address additional repair services as needed.
Responsible for job packs and associated documentation.
Customer service experience, diary/time management and use of multiple IT software systems required.
Salary:
Salary £25,000 - £28,000 {Depending on experience} + an achievable OTE of £34,000!
Monday to Friday {46 hour working week}.
Saturday {1-in-5} 08:00am - 1:00pm.
Benefits:
25 days holiday + bank holidays
Free Eye Care Vouchers
Pension Scheme
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Service Advisor - Andover employer: Silcom Recruitment
Join a dynamic team as a Vehicle Technician in Poole, where your expertise will be valued and rewarded with a competitive salary of £36,000 - £40,000 a year. Our supportive work culture fosters professional growth, offering opportunities for skill enhancement and career advancement in a thriving used car sales and service environment. Enjoy the unique advantage of working in a location that combines a vibrant community with a commitment to quality service, making every day meaningful and fulfilling.
