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For Companies At a Glance
- Tasks: Be the go-to person for customers, ensuring their vehicle service experience is top-notch.
- Company: Join a forward-thinking motor trade dealership group in Southampton.
- Benefits: Earn a competitive salary with uncapped bonuses and enjoy a supportive work environment.
- Why this job: Make a real difference in customer satisfaction while working in a dynamic team.
- Qualifications: Experience as a service advisor in the automotive industry is preferred.
- Other info: Flexible hours with opportunities for career growth and development.
The predicted salary is between 28320 - 36000 £ per year.
Silcom Recruitment is actively seeking a Service Advisor on behalf of one of our highly regarded, forward thinking clients, a motor trade dealership group located around the Southampton area. Our client is in search of an experienced Service Advisor to become an integral part of their well-established team. As a Service Advisor, you play a crucial role within our service team, overseeing the seamless and customer-oriented service process.
Responsibilities:
- Act as the adept liaison between our valued customers and the workshop and perform a thorough check-in of the vehicle, reviewing customer and vehicle data.
- Engaging directly with customers empowers you to significantly influence their satisfaction, culminating in the triumph of our aftersales operation.
- Oversee the repair workflow and coordinate additional repair services as needed.
- Maintain responsibility for job packets and related documentation.
Qualifications:
- Prior experience as a service advisor in the automotive industry is preferred.
Package:
- Salary: £28,320 Basic + Bonus (Realistic & achievable £36,000+ package, UNCAPPED)
- Monday to Friday 8:00am - 6:00pm
- 1 in 8 Saturday 8:30am - 1:00pm
If you believe you have the necessary knowledge, experience and enthusiasm to succeed within this Service Advisor opportunity, then we would like to hear from you. Don't worry if your CV is out of date, please get in touch and we can work with you to do the rest.
Service Advisor in West End employer: Silcom Recruitment Limited
Contact Detail:
Silcom Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in West End
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Service Advisors and practice your responses. Highlight your experience and how you can enhance customer satisfaction – that's what it's all about!
✨Tip Number 3
Showcase your skills! If you have any relevant certifications or training, make sure to mention them during your conversations. It’s all about proving you’re the best fit for the team and can handle the repair workflow smoothly.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we’re here to help you polish that CV if it needs a little love!
We think you need these skills to ace Service Advisor in West End
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor in the automotive industry. We want to see how your skills align with the role, so don’t be shy about showcasing your customer service prowess and any relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've influenced customer satisfaction in previous roles – we love a good story!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Highlight your key experiences and qualifications that make you a great Service Advisor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at Silcom Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your automotive knowledge before the interview. Understand common vehicle issues and the service process, as this will help you answer questions confidently and show that you're the right fit for the role.
✨Customer Service Focus
Since you'll be the bridge between customers and the workshop, prepare examples of how you've handled customer interactions in the past. Highlight your ability to resolve issues and ensure customer satisfaction, as this is key to succeeding in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience as a service advisor or in a similar role. Use specific examples to demonstrate how you've managed repair workflows and documentation, which will show your potential employer that you can hit the ground running.
✨Ask Insightful Questions
Prepare some thoughtful questions about the dealership's operations and team dynamics. This not only shows your interest in the position but also helps you gauge if the company culture aligns with your values.
