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- Tasks: Act as the go-to person for customers, managing their service experience and repair workflows.
- Company: A leading motor trade dealership group in Southampton with a customer-focused approach.
- Benefits: Basic salary of £28,320 plus bonuses, with total earnings over £36,000.
- Why this job: Join a dynamic team and enhance customer satisfaction in the automotive industry.
- Qualifications: Previous service advisor experience in the automotive sector is essential.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 28320 - 36000 £ per year.
A motor trade dealership group in Southampton is seeking a Service Advisor to join their team. In this role, you will oversee the service process, acting as the liaison between customers and the workshop. The ideal candidate has prior service advisor experience in the automotive industry.
The position offers a basic salary of £28,320 plus bonuses, resulting in a realistic total package exceeding £36,000. This role is customer-oriented, with responsibilities focused on enhancing customer satisfaction and managing repair workflows.
Service Advisor - Motor Trade | Customer-Focused with Bonus in Southampton employer: Silcom Recruitment Limited
Contact Detail:
Silcom Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Motor Trade | Customer-Focused with Bonus in Southampton
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Brush up on common questions for Service Advisors and think about how you can showcase your customer service skills. Remember, it's all about making that connection with the interviewer.
✨Tip Number 3
Show off your experience! When you get the chance to chat with potential employers, highlight your previous roles in the motor trade and how you've enhanced customer satisfaction. Real-life examples go a long way!
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for jobs like this one. Plus, you'll be in the loop for any new opportunities that pop up!
We think you need these skills to ace Service Advisor - Motor Trade | Customer-Focused with Bonus in Southampton
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service skills in your application. We want to see how you've gone above and beyond to enhance customer satisfaction in your previous roles.
Tailor Your Experience: When detailing your experience, focus on your time as a service advisor or in the automotive industry. We love seeing relevant examples that demonstrate your ability to manage repair workflows effectively.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences shine without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Silcom Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your automotive knowledge and service processes. Familiarise yourself with common customer queries and repair workflows, as this will show that you're not just a people person but also someone who understands the technical side of things.
✨Customer-Centric Mindset
Since this role is all about enhancing customer satisfaction, think of examples from your past experience where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your commitment to excellent service.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This will help you respond more effectively and show that you value communication—an essential skill for a Service Advisor. Don't hesitate to ask for clarification if you need it!
✨Show Enthusiasm for the Role
Let your passion for the motor trade shine through! Talk about why you want to work in this industry and what excites you about the position. A genuine interest can set you apart from other candidates and leave a lasting impression.
