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- Tasks: Join a dynamic team as a Service Advisor, delivering top-notch customer service in a busy automotive dealership.
- Company: Be part of a reputable dealership in Exeter known for excellent customer care and career growth.
- Benefits: Enjoy a competitive salary, potential earnings up to £40,000, and industry-leading training.
- Why this job: This role offers genuine career progression and the chance to make a real impact on customer experiences.
- Qualifications: Previous experience as a service advisor and a full UK driving licence are essential.
- Other info: Flexible application process – don’t worry if your CV is out of date!
The predicted salary is between 24000 - 32000 £ per year.
The Role: We currently have a superb opportunity for an experienced Service Advisor to join a well-established and highly reputable automotive dealership based in Exeter. Our client is a successful franchised main dealership with a strong local presence and an excellent reputation for customer care. This is a fantastic opportunity to join a business that offers genuine long term career progression and industry leading training. Working within a modern, high-performing aftersales team, you’ll be responsible for delivering a memorable customer service experience, supporting the service department, and ensuring smooth and efficient day to day operations. Responsibilities & Requirements: Greet and check in customers for service and repair appointments. Act as the main point of contact between the customer and workshop team. Upsell additional services and repair work where appropriate. Ensure accurate preparation of job cards and invoices. Communicate progress updates to customers and handle queries efficiently. Previous experience in a main dealer service advisor role is essential. A full UK driving licence is required. Package: Salary: Up to £32,000 basic salary (depending on experience) On Target Earnings: Up to £40,000 per annum! Working Hours: Monday to Friday 08:00 – 18:00, with 1 in 4 Saturdays 08:00 – 12:00 Excellent long-term opportunity with genuine career development. If you are an experienced Service Advisor with the drive and leadership skills to succeed in a multi-site role – we want to hear from you! Don’t worry if your CV is out of date – get in touch and we’ll help you with the rest! To apply for the role as Service Advisor, and to find out more details, please forward your CV to Josh Maitland at Silcom Recruitment
Service Advisor Motor Trade Job employer: Silcom Recruitment Limited
Contact Detail:
Silcom Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Motor Trade Job
✨Tip Number 1
Familiarise yourself with the specific services and repair offerings of the dealership. This knowledge will help you engage confidently with customers and demonstrate your understanding of their needs during the interview.
✨Tip Number 2
Prepare to discuss your previous experience in a main dealer service advisor role. Be ready to share specific examples of how you've successfully handled customer queries and upsold services, as this will showcase your relevant skills.
✨Tip Number 3
Research the dealership's reputation for customer care and be prepared to discuss how you can contribute to maintaining and enhancing that reputation. Showing that you align with their values will make you a more attractive candidate.
✨Tip Number 4
Network with current or former employees of the dealership if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Service Advisor Motor Trade Job
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Service Advisor, particularly in a main dealer environment. Emphasise your customer service skills and any achievements in upselling services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to delivering excellent customer service. Mention specific examples of how you've successfully managed customer relationships in the past.
Highlight Relevant Skills: In your application, focus on key skills such as communication, organisation, and problem-solving. These are crucial for the role, so provide examples of how you've demonstrated these abilities in previous positions.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep you on the radar of the hiring team.
How to prepare for a job interview at Silcom Recruitment Limited
✨Know the Company
Before your interview, do some research on the dealership. Understand their values, reputation, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Highlight Relevant Experience
Make sure to emphasise your previous experience as a Service Advisor, especially in a main dealer environment. Be ready to discuss specific examples of how you've successfully managed customer interactions and upsold services.
✨Demonstrate Customer Care Skills
Since this role heavily focuses on delivering excellent customer service, prepare to share instances where you've gone above and beyond for customers. This will showcase your commitment to customer satisfaction.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, training opportunities, or career progression within the company. It shows your enthusiasm and interest in the role.
