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For Companies At a Glance
- Tasks: Be the go-to person for customer service in a busy automotive dealership.
- Company: Join a family-run dealership with a rich history in the motor trade industry.
- Benefits: Enjoy a competitive salary, bonuses, and a Monday to Friday work schedule—no weekends!
- Why this job: This role offers a great work-life balance and the chance to make a real impact.
- Qualifications: Previous experience as a Service Advisor in the motor trade is essential.
- Other info: Work in a supportive team environment with opportunities for growth.
The Role: Silcom Recruitment is currently seeking an experienced automotive Service Advisor to join a reputable dealership based in Aylesbury. This rare opportunity offers the chance to achieve an improved work-life balance, with a focus on a predominantly Monday to Friday working week, within a family-run business boasting a rich history in the motor trade industry. You will be the front line of customer service, liaising with customers, technicians, and other team members to ensure seamless service experiences. The ideal Service Advisor would need to have previous experience in a similar role within the motor trade industry. Responsibilities & Requirements of a Service Advisor: Handle bookings through telephone, email, online inquiries, and interactive booking methods. Manage customer arrivals and departures, providing updates throughout the day and promoting additional services. Generate invoices, accept payments, and explain detailed work and any additional findings by technicians. Rotate through administrative responsibilities, focusing on front desk duties, including booking and paperwork checks. The Package: Salary: Up to £28,000 basic salary, plus additional bonus of up to £35,000! Hours: Monday to Friday (8:00am – 5:00pm), 6:00pm finish twice a week on a rota basis. NO WEEKENDS! If you believe you have the passion, knowledge, experience, and enthusiasm to succeed as a Service Advisor, then we would like to hear from you. **Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest** To apply for the role as a Service Advisor and find out more details, please forward your CV to Drew Pilcher
Service Advisor - Aylesbury employer: Silcom Recruitment Limited
Contact Detail:
Silcom Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Aylesbury
✨Tip Number 1
Familiarize yourself with the specific services and products offered by the dealership in Aylesbury. This knowledge will help you engage confidently with customers and demonstrate your understanding of their needs during the interview.
✨Tip Number 2
Highlight your previous experience in the motor trade industry during conversations with potential employers. Be prepared to discuss specific scenarios where you successfully managed customer interactions or resolved issues, as this will showcase your expertise.
✨Tip Number 3
Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Service Advisor position.
✨Tip Number 4
Prepare questions to ask during your interview that reflect your interest in the role and the company. Inquiring about team dynamics or customer service strategies shows that you are proactive and genuinely interested in contributing to the dealership's success.
We think you need these skills to ace Service Advisor - Aylesbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in the automotive industry, particularly in roles similar to a Service Advisor. Emphasize your customer service skills and any relevant achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the motor trade and your understanding of the role. Mention specific experiences that demonstrate your ability to handle customer inquiries and manage bookings effectively.
Highlight Relevant Skills: In your application, focus on skills such as communication, organization, and problem-solving. These are crucial for a Service Advisor role, so provide examples of how you've used these skills in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Silcom Recruitment Limited
✨Show Your Customer Service Skills
As a Service Advisor, you'll be the face of the dealership. Be prepared to discuss your previous customer service experiences and how you've handled challenging situations. Highlight your ability to communicate effectively with both customers and technicians.
✨Know the Company and Its Values
Research the dealership's history and values before the interview. Understanding their focus on work-life balance and family-run business ethos will help you align your answers with what they value in an employee.
✨Prepare for Role-Specific Questions
Expect questions related to handling bookings, managing customer inquiries, and generating invoices. Think of specific examples from your past experience that demonstrate your competence in these areas.
✨Demonstrate Enthusiasm for the Motor Trade
Express your passion for the automotive industry during the interview. Share any relevant experiences or knowledge that show your commitment to providing excellent service in this field.
