Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customers, ensuring their vehicles are serviced smoothly and efficiently.
- Company: Join a leading motor trade dealership group in Bursledon with a strong reputation.
- Benefits: Enjoy a competitive salary of £27,000 plus uncapped bonuses, with a balanced work schedule.
- Why this job: Make a real impact on customer satisfaction while working in a supportive team environment.
- Qualifications: Previous experience as a service advisor in the automotive industry is essential.
- Other info: Flexible with CV updates; we’re here to help you shine!
The predicted salary is between 27000 - 35000 £ per year.
Silcom Recruitment is actively seeking a Service Advisor on behalf of one of our top clients, a motor trade dealership group located in Bursledon. Our client is in search of a Service Advisor to become an integral part of their well-established team. As a Service Advisor, you play a crucial role within our service team, overseeing the seamless and customer-oriented service process.
Responsibilities & Requirements of a Service Advisor:
- Act as the adept liaison between our valued customers and the workshop and perform a thorough check-in of the vehicle, reviewing customer and vehicle data.
- Engaging directly with customers empowers you to significantly influence their satisfaction, culminating in the triumph of our aftersales operation.
- Oversee the repair workflow and coordinate additional repair services as needed.
- Maintain responsibility for job packets and related documentation.
- Prior experience as a service advisor in the automotive industry is essential.
Package:
- Salary: £27,000 + Bonus (Realistic & achievable £35,000 package, UNCAPPED)
- Monday to Friday [8:00am – 6:00pm]
- 1 in 8 Saturday [8:30am – 1:00pm]
If you believe you have the necessary knowledge, experience and enthusiasm to succeed within this Service Advisor opportunity, then we would like to hear from you.
Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest.
Service Advisor employer: Silcom Recruitment Limited
Contact Detail:
Silcom Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the specific services and products offered by the dealership. Understanding their unique selling points will help you engage more effectively with customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Network within the automotive industry, especially with current or former service advisors. They can provide valuable insights into the role and may even refer you to opportunities within their networks.
✨Tip Number 3
Prepare for potential interview questions by practising scenarios that a Service Advisor might face, such as handling customer complaints or coordinating repairs. This will showcase your problem-solving skills and customer service orientation.
✨Tip Number 4
Research the company culture of the dealership group. Tailoring your approach to align with their values and demonstrating how you fit into their team can significantly enhance your chances of landing the job.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Advisor. Highlight your relevant experience in customer service and the automotive industry.
Tailor Your CV: Update your CV to reflect your experience as a Service Advisor or in similar roles. Emphasise your skills in customer interaction, workflow management, and any specific automotive knowledge you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your previous experience aligns with the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Silcom Recruitment Limited
✨Know the Company
Before your interview, take some time to research the motor trade dealership group. Understand their values, services, and what sets them apart in the industry. This knowledge will help you tailor your answers and show genuine interest.
✨Highlight Relevant Experience
Make sure to emphasise your previous experience as a service advisor in the automotive industry. Be prepared to discuss specific situations where you successfully managed customer interactions or resolved issues, as this will demonstrate your capability for the role.
✨Demonstrate Customer Focus
As a Service Advisor, customer satisfaction is key. Prepare examples of how you've gone above and beyond for customers in the past. This could include handling complaints or ensuring a smooth service process, showcasing your commitment to excellent service.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the team dynamics, company culture, or growth opportunities within the dealership. This shows your enthusiasm and helps you assess if it's the right fit for you.
