At a Glance
- Tasks: Be the go-to person for customers, ensuring their vehicle service experience is top-notch.
- Company: Join a respected motor trade dealership group in Portsmouth.
- Benefits: Earn a competitive salary with uncapped bonuses and enjoy a supportive work environment.
- Other info: Enjoy a Monday to Friday schedule with occasional Saturday shifts.
- Why this job: Make a real difference in customer satisfaction while working in a dynamic team.
- Qualifications: Experience in automotive service is a plus, but technical skills are essential.
The predicted salary is between 34000 - 37500 £ per year.
Silcom Recruitment is actively seeking a Service Advisor on behalf of one of our highly esteemed clients, a motor trade dealership group located in the Portsmouth area. Our client is in search of an experienced Service Advisor to become an integral part of their well-established team. As a Service Advisor, you play a crucial role within our service team, overseeing the seamless and customer-oriented service process.
Responsibilities:
- Act as the adept liaison between our valued customers and the workshop and perform a thorough check-in of the vehicle, reviewing customer and vehicle data.
- Engaging directly with customers empowers you to significantly influence their satisfaction, culminating in the triumph of our aftersales operation.
- Oversee the repair workflow and coordinate additional repair services as needed.
- Maintain responsibility for job packets and related documentation.
Requirements:
- Prior experience as a service advisor in the automotive industry is desired but not essential.
- Someone technically adept is required for this role.
Package:
- Salary: £28,320 Basic + Bonus (Realistic achievable £36,000+ package, UNCAPPED)
- Monday to Friday [8:00am – 6:00pm]
- 1 Saturday every 3 months on rota [8:30am – 1:00pm]
If you believe you have the necessary knowledge, experience ...
Service Advisor - Portsmouth employer: Silcom Recruitment Limited
Join a dynamic and supportive team at one of Portsmouth's leading motor trade dealerships, where your role as a Service Advisor is pivotal to delivering exceptional customer service. Enjoy a competitive salary with uncapped bonus potential, a collaborative work culture that values employee input, and opportunities for professional growth within the automotive industry. With a focus on employee well-being and development, this is an excellent place to build a rewarding career in a thriving location.
Contact Details:
Silcom Recruitment Limited Recruitment Team
