At a Glance
- Tasks: Be the go-to person for customers and manage vehicle check-ins and repairs.
- Company: Join a well-established dealership with a fresh, modern vibe.
- Benefits: Earn between £27,000 and £38,000 with great working hours and potential bonuses.
- Other info: Flexible with CV updates; we’re here to help you shine!
- Why this job: Make a real difference in customer satisfaction and enjoy a rewarding career.
- Qualifications: Experience as a service advisor in the automotive industry is a plus.
The Role: Silcom Recruitment is recruiting for an experienced Service Advisor to join an established, main dealership, based around the outskirts of Portsmouth, working within a newly renovated dealership.
Responsibilities & Requirements:
- Act as the adept liaison between our valued customers and the workshop and perform a thorough check-in of the vehicle, reviewing customer and vehicle data.
- Engaging directly with customers empowers you to significantly influence their satisfaction, culminating in the triumph of our aftersales operation.
- Oversee the repair workflow and coordinate additional repair services as needed.
- Maintain responsibility for job packets and related documentation.
- Prior experience as a service advisor in the automotive industry is preferred.
The Package:
- £27,000 Basic – £38,000 On Target Earnings Potential!!
- Monday to Friday – 8:00am – 6:00pm.
- 1 in 3 Saturday mornings – 8:00am-12:30pm.
Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest.
Service Advisor in Portsmouth employer: Silcom Recruitment Limited
Join a dynamic team at our newly renovated dealership on the outskirts of Portsmouth, where we prioritise employee growth and satisfaction. As a Service Advisor, you'll benefit from a competitive salary package, a supportive work culture that values your contributions, and opportunities for professional development in the thriving automotive industry. Experience a rewarding career with us, where your role directly impacts customer satisfaction and the success of our aftersales operation.
Contact Details:
Silcom Recruitment Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry and let them know you're on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to showcase your experience and how you can enhance customer satisfaction. A confident and engaging conversation can make all the difference.
✨Tip Number 3
Stay proactive! Follow up after interviews or networking events. A simple thank-you email can keep you fresh in their minds and show that you're genuinely interested in the position.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we’re here to help you every step of the way!
We think you need these skills to ace Service Advisor in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Service Advisor, especially in the automotive industry. We want to see how your skills align with the role, so don’t be shy about showcasing your customer service prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our dealership and how you can enhance customer satisfaction. Keep it engaging and personal – we love a bit of personality!
Showcase Relevant Experience:When filling out your application, make sure to detail any relevant experience you have. Whether it’s managing repair workflows or liaising with customers, we want to know how you’ve made an impact in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Silcom Recruitment Limited
✨Know Your Stuff
Before the interview, brush up on your knowledge of the automotive industry and the specific dealership. Familiarise yourself with common customer queries and repair processes. This will show that you're not just a candidate, but someone who genuinely understands the role.
✨Showcase Your Communication Skills
As a Service Advisor, you'll be the bridge between customers and the workshop. Practice articulating how you would handle customer interactions, especially tricky situations. Use examples from your past experience to demonstrate your ability to engage effectively with clients.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the dealership's operations, team dynamics, and customer service philosophy. This shows your interest in the role and helps you gauge if it's the right fit for you.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your seriousness about the position and aligns with the professional environment of a main dealership.
