At a Glance
- Tasks: Manage sales leads, coordinate activities, and support the sales team in a fast-paced environment.
- Company: Join a well-established automotive dealership with a vibrant sales department.
- Benefits: Competitive salary up to £28,000 plus bonus, with potential earnings of £34,000 OTE.
- Other info: Monday to Friday hours, with support for updating your CV.
- Why this job: Be the vital link between customers and sales, making a real impact on their experience.
- Qualifications: Organised, customer-focused, and proactive individuals are encouraged to apply.
The predicted salary is between 27000 - 33000 £ per year.
The
Role: Silcom Recruitment is delighted to be supporting a well-established automotive dealership in the search for a Sales Operations Coordinator to join its busy sales department.
This is an excellent opportunity for an organised, customer-focused and proactive individual who enjoys working in a fast-paced environment.
Acting as a key link between customers and the sales team, you will manage inbound enquiries, coordinate sales activity and provide essential administrative support throughout the customer journey.
Responsibilities
Requirements: Managing inbound sales leads received by telephone, email, website enquiries and other digital channels.
Responding to prospective customers promptly and professionally, establishing their requirements and providing an excellent first impression of the dealership.
Qualifying and distributing sales enquiries to the appropriate Sales Executives, ensuring each lead is followed up effectively.
Monitoring outstanding enquiries and working closely with the sales team to maintain consistent and timely customer contact.
Booking showroom appointments, vehicle demonstrations and test drives while maintaining accurate diary records.
Maintaining accurate customer and vehicle information across the dealership’s CRM and internal management systems.
Supporting the sales team with vehicle orders, customer documentation and general sales administration.
Liaising with Sales Executives, Sales Managers, finance teams and other dealership departments to keep customers informed throughout the sales process.
Producing and updating reports relating to leads, appointments, sales activity and conversion performance.
Identifying opportunities to improve lead handling processes and maximise enquiry conversion.
Building positive relationships with customers through clear communication, attention to detail and a professional telephone and email manner.
The
Package: Salary - Up to £28,000 basic + bonus – realistic earning potential of £34,000 OTE!
Hours - Monday to Friday – 9:00am – 6:00pm **Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest**
Sales Operations Coordinator in Poole employer: Silcom Recruitment Limited
Silcom Recruitment Limited is an exceptional employer that fosters a dynamic and supportive work culture in Chichester, where employees are encouraged to excel in their sales careers. With uncapped commission potential and a company car, team members can enjoy significant financial rewards while developing their skills in a fast-paced environment. The dealership prioritises employee growth and offers a vibrant atmosphere that celebrates success and customer satisfaction.
Contact Details:
Silcom Recruitment Limited Recruitment Team