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- Tasks: Deliver exceptional customer service and manage aftersales in a growing dealership.
- Company: Reputable dealership in Plymouth with a supportive management team.
- Benefits: Flexible working structure and opportunities for career progression.
- Why this job: Enjoy autonomy and make a real impact in a newly established department.
- Qualifications: Experience as a Service Advisor and strong organisational skills.
- Other info: Perfect for ambitious individuals seeking ownership and stability.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a confident, experienced, and highly organised Service Advisor to join a reputable dealership based in Plymouth. This is a rare opportunity to step into a sole Service Advisor position within a quieter, newly established aftersales department representing an exciting and growing brand. This role is perfect for someone who enjoys autonomy, takes pride in delivering exceptional customer service, and wants the chance to truly make the position their own. With a supportive management team and flexibility built into the working structure, this is an ideal next step for an ambitious Service Advisor looking for progression, ownership, and stability.
Responsibilities:
- Deliver exceptional customer service
- Manage service appointments and customer inquiries
- Provide accurate information on services and repairs
- Ensure customer satisfaction and follow-up
Service Advisor Motor Trade Job in Plymouth employer: Silcom Recruitment Limited
Contact Detail:
Silcom Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor Motor Trade Job in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor trade and let them know you're on the lookout for a Service Advisor role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the dealership and the brand they represent. Be ready to discuss how your experience aligns with their values and how you can contribute to their aftersales department.
✨Tip Number 3
Showcase your customer service skills! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to delivering exceptional service.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Service Advisor position. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Service Advisor Motor Trade Job in Plymouth
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your previous experience as a Service Advisor. We want to see how you've handled customer service and any specific achievements that demonstrate your skills in the motor trade.
Tailor Your Application: Don’t just send a generic CV! We recommend tailoring your application to reflect the specific requirements of the role. Mention how your skills align with the responsibilities outlined in the job description.
Be Confident and Organised: Since this role requires confidence and organisation, make sure your application reflects these traits. Use clear headings, bullet points, and a neat layout to show us you’re organised right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Silcom Recruitment Limited
✨Know Your Stuff
Before the interview, brush up on your knowledge of the motor trade and the specific dealership you're applying to. Familiarise yourself with their brand, values, and any recent news. This shows you’re genuinely interested and ready to represent them.
✨Showcase Your Customer Service Skills
As a Service Advisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Demonstrate Organisational Skills
In this role, being organised is crucial. Think of ways to illustrate your organisational skills during the interview. You might mention how you manage multiple tasks or prioritise effectively in a busy environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the dealership's growth plans, or how they measure success in the Service Advisor role. This not only shows your interest but also helps you gauge if it’s the right fit for you.
